Windows 7

• Microsoft Internet Explorer Version 8
• Version 5.0 or higher of Mozilla Firefox, if installed
• Microsoft Windows Defender
• Windows auto-update service enabled
• Windows updates downloaded and installed automatically
• Windows firewall enabled
• Antivirus software installed and up to date
• Owner of the computer must agree to abide by American University's acceptable computer use and copyright policy.
• Owner of the computer must agree to abide by American University's Information Technology Security Policy.

Windows XP

• Microsoft Internet Explorer Version 8
• Version 5.0 or higher of Mozilla Firefox, if installed
• Microsoft Windows Defender
• Windows XP Service Pack 3 (SP3)
• Windows auto-update service enabled
• Windows updates downloaded and installed automatically
• Windows firewall enabled
• Antivirus software installed and up to date
• Owner of the computer must agree to abide by American University's acceptable computer use and copyright policy.
• Owner of the computer must agree to abide by American University's Information Technology Security Policy.

Windows Vista

• Microsoft Internet Explorer Version 8
• Version 5.0 or higher of Mozilla Firefox, if installed
• Microsoft Windows Defender
• Windows Vista Service Pack 2 (SP2)
• Windows auto-update service enabled
• Windows updates downloaded and installed automatically
• Windows firewall enabled
• Antivirus software installed and up to date
• Owner of the computer must agree to abide by American University's acceptable computer use and copyright policy.
• Owner of the computer must agree to abide by American University's Information Technology Security Policy.

Windows 95, 98, Millenium Edition, & 2000

These operating systems are no longer supported on the AU network.

Macintosh OS X

• Owner of the computer must agree to abide by American University's acceptable computer use and copyright policy.
• Owner of the computer must agree to abide by American University's Information Technology Security Policy.

Linux

• Owner of the computer must agree to abide by American University's acceptable computer use and copyright policy.
• Owner of the computer must agree to abide by American University's Information Technology Security Policy.

If you have any questions or concerns, please contact the IT Help Desk at 202-885-2550, helpdesk@american.edu, or AskAmericanUHelp.