Protect AU Data When Working From Home

Using the VPN Service

Do you work from home? Do you travel often? The Office of Information Technology is pleased to introduce a new service called a VPN, which stands for a Virtual Private Network. The VPN provides you with a user-friendly way to connect securely back to AU resources, ensuring that all of your data traveling to and from your computer is protected from prying eyes.

Similar to your on campus experience, the system will perform a health check of your computer before granting access to the Network. If there are required remediation efforts, the system will provide guidance.

Once your computer is connected to the VPN, it is recognized as an AU computer allowing you to connect to AU restricted resources, the Novell servers, all of your standard Novell network drives, and printers. Instructions for connecting to the VPN are available online at:

Please contact the IT Help Desk at 202-885-2550, helpdesk@american.edu, or AskAmericanUHelp for additional information.