1. Click the START button. 
2. Select CONTROL PANEL and then NETWORK AND INTERNET CONNECTIONS.
3. Click NETWORK CONNECTIONS. 
4. Right-click the LOCAL AREA CONNECTION icon and select PROPERTIES. 
5. Select TCP/IP and click the PROPERTIES button. 
6. Click OBTAIN AN IP ADDRESS AUTOMATICALLY. 
7. Click OBTAIN DNS SERVER ADDRESS AUTOMATICALLY. 
8. Click the ADVANCED button and select the DNS tab. 
9. Uncheck the option to REGISTER THIS CONNECTION'S ADDRESS IN DNS. 
10. Click the OK button twice. 
11. Click the CLOSE button. 
12. Restart the computer. 
13. Log on to perform the system "health check".

If you have questions or experience problems, contact the IT Help Desk at 202-885-2550, helpdesk@american.edu, or AskAmericanUHelp.