Office of Information Technology

Connecting to the Internet

Using an Ethernet Cable On Campus



If you purchased a new computer based on our recommendations, your system should have either a built-in Ethernet network port or a network card that was preinstalled and configured. If this is the case, you should be able to connect to our campus data network and the Internet by following a few simple steps.

  1. If you are a student, bring a network cable to campus along with your computer. We generally recommend a 15-foot cable to accommodate rearrangement of the room. The required cable also can be purchased from the Campus Store. 
  2. Set up your computer in your residence hall room or office. 
  3. Connect to the network. Plug one end of the network cable into the network card (not the modem) on your computer and plug the other end into the data port (not the telephone jack) on the telecommunications plate in your room or office. 
  4. Start your computer and follow the appropriate set of instructions that follow.

AU also offers wireless network connectivity in all campus buildings. Wireless access requires a 802.11b/g/n wireless adapter. For set up information, see Connecting to the AU Wireless Network.


Below are the instructions for configuring your computer to use AU's wired network:


IMPORTANT: If you have difficulty following these steps or if your network card was not preinstalled and configured properly, one of OIT's network analysts will come to your room to configure your machine properly and remedy any network problems.

If you have questions or experience problems, contact the IT Help Desk at 202-885-2550, helpdesk@american.edu, or AskAmericanUHelp.