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Office of Information Technology

Important Change Affecting Your AU Office 365 Account - Switching to AU Credentials

SENT TO ONLY the 1000 EXISTING OFFICE 365 USERS ON 5/23/16


The Office of Information Technology is currently preparing for the launch of Office 365 at American University. In preparation, a change is required that affects how you log into Office 365.


What does this mean for me?

We have determined that you had already signed up for an Office 365 account, using your @american.edu email address. At 5 PM today, May 23, 2016, a process will run which will update your Office 365 account to log in using your myAU portal username and password, instead of the password you created when you first signed up. The process should be completed by tomorrow morning. We believe this change will simplify the login process going forward.

Please take a moment to review the frequently asked questions and migration plans posted on the web at www.american.edu/office365.


Thank you,

Office of Information Technology
American University
helpdesk@american.edu
202-885-2550