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Office of Information Technology

Instructions for Upgrading to Office 2016 in Preparation for the Office 365 Implementation

SENT TO ALL AU FACULTY AND STAFF (EXCLUDING WCL) ON 5/25/16


The Office of Information Technology would like to ensure that your workstation is configured to have all of the latest applications needed to support the migration of your email, calendar, and contact data from Lotus Notes to Office 365. Previous installations of Office did not include Outlook, Skype for Business, and OneDrive for Business.

At your convenience, please complete the steps below on any computers you use that run Microsoft Office. If you have not upgraded your Office suite by June 10, 2016, OIT will push out the software automatically to all AU-owned Window computers.

Windows Instructions

  1. Log on to the MyAU portal.
  2. Click to expand the TECHNOLOGY section of the personalized links. Then, click DOWNLOAD SOFTWARE.
  3. Click the OFFICE 2016 FOR WINDOWS link.
  4. Click AGREE, after reading the license agreement.
  5. Click to run the AU-MSO16-32.EXE executable file, once it finishes being downloaded.
    • Important Note: If you receive a warning message that you have a 64-bit version of Office installed, you will have to uninstall it, before completing these steps. Microsoft does not recommend using the 64-bit version, due to limitations of the product. If you have a special need for the 64-bit version, please contact the IT Help Desk.
  6. If prompted with a security warning, click YES and then follow the on-screen prompts.
  7. Click CLOSE, when the installer completes.


Mac Instructions

Important Note: In order to install Office 2016 for Mac, your system must be running OS-X 10.10 (Yosemite) or later.

  1. Log on to the MyAU portal.
  2. Click to expand the TECHNOLOGY section of the personalized links. Then, click DOWNLOAD SOFTWARE.
  3. Click the OFFICE 2016 FOR MAC OS-X link.
  4. Click AGREE, after reading the license agreement.
  5. Click to download the Office 2016 for Mac installer package, and double-click on it once it finishes being downloaded.
  6. Follow the on-screen prompts to install Office 2016.
  7. Close the installer, once the process completes.

Please take a moment to review the frequently asked questions, training information, and migration plans posted on the web at www.american.edu/office365.


Thank you,

Office of Information Technology
American University
helpdesk@american.edu
202-885-2550