With the rapid growth in utilization of mobile devices by students, faculty, and staff, American University took action to face the challenge of providing remote connectivity between these groups and the critical information found on university systems and in the cloud. In April, the Office of Information Technology, in partnership with University Communications & Marketing, unveiled AU's mobile presence.
Without the benefit of any "do-it-all" mobile applications, OIT & UCM set as a key goal the development of AU's mobile strategy, along with the rollout of an applicable suite of services and applications. Both these goals were completed—with AU's mobile launch including 14 apps, not 5, as originally planned!
The five basic principles of the mobile strategy were to:
Focus on students first
Implement a solution using device agnostic architectures