Skip to main content

Office of Information Technology

Frequently Asked Questions about Creating Information Sites on the New Portal


Image Web Part


Introduction Web Part


Contact Us Web Part


Announcements Web Part


News Web Part


Events Web Part


Tabbed Web Parts for Resources, Quick Links, and Documents




Image Web Part


What is the proper image size to be posted in the Image Web part in the top left corner of each Information Site?

The image should be 420 pixels wide and 246 pixels tall.

Back to List

 

Should the Image Web Part have the outside border around it?

No. The Image Web Part should have the border removed. To remove the border, follow the steps below:

  1. Navigate to the desired page on portalqa.american.edu
  2. Click SITE ACTIONS, and select EDIT PAGE.
  3. Click to expand the APPEARANCE options.
  4. Scroll down and change the CHROME TYPE to NONE.
  5. Then, click APPLY and OK.

Back to List

 

Introduction Web Part


How should the Introduction Web Part be formatted?

The Introduction Web Part should have the border removed. There should be a title describing the service or functions described on the page and have the Font set to Trebuchet, Size 5. The body text should have the Font set to Trebuchet Size 2. The text should be aligned all the way to the left, which is the default.

Follow the steps below to format the Introduction Web Part:

  1. Navigate to the desired page on portalqa.american.edu
  2. Click SITE ACTIONS, and select EDIT PAGE.
  3. For the INTRODUCTION Web Part, click EDIT and select MODIFY SHARED WEB PART.
  4. Click the RICH TEXT EDITOR.
  5. Add a title to the first line. Select TREBUCHET as the FONT and select size 5.
  6. For the body text, select TREBUCHET as the FONT and select size 2.
  7. Click to expand the APPEARANCE options.
  8. Scroll down and change the CHROME TYPE to NONE.
  9. Then, click APPLY and OK.

Back to List

 

Is there a recommended limit to the length of the Introduction text?

Yes. You should limit yourself to just 2 – 3 paragraphs with a maximum of 100 words.

Back to List

 

Contact Us Web Part


How should the Contact Us Web Part be formatted?

The Contact Us Web Part should have the standard outside border. The body text should have the Font set to Trebuchet Size 2, and should be indented to align with the title of the Web Part. See the instructions below.

Follow the steps below to format the Contact Us Web Part:

  1. Navigate to the desired page on portalqa.american.edu
  2. Click SITE ACTIONS, and select EDIT PAGE.
  3. For the CONTACT US Web Part, click EDIT and select MODIFY SHARED WEB PART.
  4. Click the SOURCE EDITOR button.
  5. Replace the existing code with the following HTML but fill in your information for the general text in red below:

    <p dir=ltr style="MARGIN-LEFT: 12px" style=MARGIN RIGHT:25px"><FONT face="Trebuchet MS">

    Office Name<BR>

    Phone Number<BR>

    <A href="mailto:emailaddress@american.edu">emailaddress@american.edu</A><BR></P>

     

    <p dir=ltr style="MARGIN-LEFT: 12px" style=MARGIN RIGHT:25px">Mailing Address:<BR>

    Office Name<BR>

    Building and Room Number<BR>

    4400 Massachusetts Avenue NW<BR>

    Washington, DC 20016</FONT></P>

  6. Click the SAVE button.
  7. Click to expand the APPEARANCE options.
  8. Scroll down and make sure the CHROME TYPE is set to DEFAULT.
  9. Then, click APPLY and OK.
Back to List

 

Announcements Web Part


How do I rename the title for the Announcements tab, so it does not say [Your] Announcements?

  1. Navigate to the desired page on portalqa.american.edu
  2. Click SITE ACTIONS, and select EDIT PAGE.
  3. For the ANNOUNCEMENTS Web Part, click EDIT and select MODIFY SHARED WEB PART.
  4. Click to expand the APPEARANCE options.
  5. Change the TITLE field to replace [Your] Announcements with text to describe the Announcements, such as: AU Central Announcements.
  6. Then, click APPLY and OK.
Back to List

 

News Web Part


Am I required to have a News Web Part containing an RSS feed on my Information Site?

No. After usability testing was completed, this module became optional. Most sites will be removing the module by following the instructions below:

  1. Navigate to the desired page on portalqa.american.edu
  2. Click SITE ACTIONS, and select EDIT PAGE.
  3. For the NEWS Web Part, click EDIT and select DELETE.
  4. Then, click OK.
Back to List

 

How do I set up the RSS feed for the News Web Part, if I want to keep it on my Information Site?

  1. Use Internet Explorer to go to your www.american.edu landing page.
  2. Right-click on the orange RSS FEED icon in the top right corner of your news module.
  3. Select COPY SHORTCUT.
  4. Copy that URL for step eleven below.
  5. Navigate to the desired page on portalqa.american.edu
  6. Click SITE ACTIONS, and select EDIT PAGE.
  7. For the NEWS web part, click EDIT and select MODIFY SHARED WEB PART.
  8. Click to expand the APPEARANCE options.
  9. Change the title to reflect from "[Your] News Feed" to "OIT News Feed," for example. Something to describe the content or reflect where it is coming from.
  10. Scroll down to the RSS PROPERTIES section.
  11. Paste the URL copied from the www.american.edu site to the RSS FEED URL field.
  12. Then, click APPLY and OK.
Back to List

 

Events Web Part


Am I required to have an Events Web Part containing an RSS feed on my Information Site?

No. After usability testing was completed, this Web Part became optional. Most sites will be removing the Web Part by following the instructions below:

  1. Navigate to the desired page on portalqa.american.edu
  2. Click SITE ACTIONS, and select EDIT PAGE.
  3. For the EVENTS Web Part, click EDIT and select DELETE.
  4. Then, click OK.
>Back to List

 

How do I set up the RSS feed for the Events Web Part, if I want to keep it on my Information Site?

  1. Use Internet Explorer to go to the www.american.edu/calendar page.
  2. Right-click on the orange RSS FEED icon in the top right corner of the screen module.
  3. Select COPY SHORTCUT.
  4. Copy that URL for step thirteen below.
  5. Scroll down and click the HOST link to Browse By Host.
  6. Move your mouse over the desired department and make notes of the HOST NUMBER. Write down everything from the question mark; for example, OIT would be ?h=105.
  7. Navigate to the desired page on portalqa.american.edu
  8. Click SITE ACTIONS, and select EDIT PAGE.
  9. For the EVENTS web part, click EDIT and select MODIFY SHARED WEB PART.
  10. Click to expand the APPEARANCE options.
  11. Change the title to reflect from "[Your] Events Feed" to "OIT Events Feed," for example. Something to describe the content or reflect where it is coming from.
  12. Scroll down to the RSS PROPERTIES section.
  13. Paste the URL copied from the www.american.edu site to the RSS FEED URL field.
  14. Then, append the HOST NUMBER to the end, in the format of ?h=105.
  15. Click APPLY and OK.
Back to List

 

Tabbed Web Parts for Resources, Quick Links, and Documents


Where will the existing relevant portal links appear on my Information Site?

The existing portal links you identified in the my Links Decisions table as appearing on your Information Site will show up in the Custom Links Web Part that will be automatically added to your page. It will replace the existing RESOURCES Web Part.

Back to List

 

Do I have to have all three tabbed containers on my Information Site?

No. The Quick Links and Documents Web Parts should be removed if they are empty and do not have content.

Back to List

 

In what order should the tabbed Web Parts appear?

The tabbed Web Parts should be displayed in the following order by default: Resources, Quick Links, and Documents. You can change the order of these Web Parts to meet your business needs.

Back to List

 

How do I reorder the tabbed Web Parts?

  1. Navigate to the desired page on portalqa.american.edu
  2. Click SITE ACTIONS, and select EDIT PAGE.
  3. Click on the TITLE of the Web Part that you want to move.
  4. Drag the Web Part before or after the other two tabbed Web Parts.
  5. Then, click OK.
Back to List

 

How do I rename the title for the Bookmarks tab to indicate the new standard title of Quick Links?

  1. Navigate to the desired page on portalqa.american.edu
  2. Click SITE ACTIONS, and select EDIT PAGE.
  3. For the BOOKMARKS Web Part, click EDIT and select MODIFY SHARED WEB PART.
  4. Click to expand the APPEARANCE options.
  5. Change the TITLE field to Quick Links as two words.
  6. Then, click APPLY and OK.
Back to List

 

How do I remove a Web Part?

  1. Navigate to the desired page on portalqa.american.edu
  2. Click SITE ACTIONS, and select EDIT PAGE.
  3. For the desired Web Part, click EDIT and select DELETE.
  4. Then, click OK.
Back to List

 

How do I add a Web Part that is tabbed?

  1. Navigate to the desired page on portalqa.american.edu
  2. Click SITE ACTIONS, and select EDIT PAGE.
  3. Click the ADD A WEB PART button within the desired column where you want the new Web Part to appear.
  4. Place a check before DATATEL TABBED CONTAINER and click the ADD button.
  5. Then, click the ADD A WEB PART button again.
  6. Place a check before SUMMARY LINKS WEB PART and click the ADD button.
  7. Then, drag this new container below the Datatel Tabbed Container.
  8. Repeat steps 5-7 to add as many tabs as necessary.
  9. For the DATATEL TABBED CONTAINER, click EDIT and select MODIFY SHARED WEB PART and place a checkmark before the Web Parts for the tabs.
  10. Click APPLY and OK.
Back to List