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Jill Klein

Interim Director, CTRL Info Technology & Analytics

Additional Positions at AU

  • Assistant Dean for Digital Initiatives and New Programs
  • Executive in Residence, Information Technology
A recovering CIO with industry experience in banking and consulting, Jill transitioned to her academic career at – the – turn – of – the - century only to discover a whole new professional passion. In 2015, Professor Klein launched Business@American, Kogod’s online MBA and MS in Analytics, with DC area 2U Inc. as the University’s “ed tech” partner.   In July 2017, she assumed two new campus roles. Today she serves as the Interim Associate Dean for the School of Professional and Extended Studies where she is responsible for six online professional management degrees and the development of non-credit programs for the University. She is also the Interim Executive Director for the Center for Teaching, Research and Learning which serves all university faculty as a place to convene relevant conversations. And yes, she is teaching a freshman Complex Problems seminar on Digital Citizenship- timely, right? Professor Klein especially values her work advocating for gender diverse corporate board service. Since its inception in 2010, Jill guides Women in Technology’s efforts along with AU graduate students to produce The Leadership Foundry’s Advancing Women to the Corporate Boardroom annual study and serves as an advisor on The Leadership Foundry curriculum. In addition, Jill serves as the DC Co-Chair of 2020 Women on Boards.  Jill’s prior employers include JP Morgan, Riggs Bank, IBM, The Advisory Board and her own IT consulting firm. Jill earned a BA from Cornell University and an MBA from American University and serves as a Trustee at Pitzer College.


Bachelors, Economics/History, Cornell University; Masters in Business Administration, Finance, American University

Favorite Spot on Campus
Benches on Quad- enjoying lunch on a sunny day
KSB - Information Technology
Hurst - 214
Contact Info
(202) 885-1856

Send email to Jill Klein

For the Media
To request an interview for a news story, call AU Communications at 202-885-5950 or submit a request.

Partnerships & Affiliations


  • Fall 2018

    • CORE-106 Complex Problems Seminar: Living As a Digital Citizen
    • Description

Scholarly, Creative & Professional Activities

Executive Experience

CIO, Riggs National Bank, NA Client Executive, IBM Corporation Managing Director, The Advisory Board Company

AU Expert

Area of Expertise:

Information technology, information systems, e-business, emerging information technologies, women and leadership, women in technology

Additional Information:

Jill Klein teaches graduate and undergraduate courses in the management of information systems, impact of emerging information technology, business analysis, and project management. She serves as the faculty advisor to Kogod's American Information Society and the Kogod Women in Business.  She cochairs the Information Technology Executive Council (ITEC), which consists of 20 industry executives who advise on curriculum, career awareness, and faculty research. During the past 25 years, Klein has led IT organizations and influenced major business decisions through the design and implementation of information technology. In the early 1990s Klein, then CIO at Riggs Bank, implemented an outsourcing relationship with IBM that established many of the strategic outsourcing standards adopted in transactions during the past decade. Klein’s diverse career includes for-profit research, business consulting, IT sales, and entrepreneurship. Klein is an active member of the Society for Information Management (SIM), a national and regional professional organization fostering a management exchange among IT corporate, government, academic leaders, and Women In Technology, where Klein serves on the Leadership Foundry and works with the Young Professional Special Interest Group. Klein also serves on the board of directors for the Data Interchange Standards Association (DISA), an association dedicated to developing cross-industry standards for electronic data interchange. Klein’s professional affiliations keep her close to leading-edge e-business events.

Media Relations
To request an interview please call AU Media Relations at 202-885-5950 or submit an interview request form.

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