Brent Charles

Help Desk Analyst
IT Customer Service

  • Brent works for the Office of Information technology as a Helpdesk analyst. He brings 9 years of IT experience from multiple organizations including financial, educational and nonprofit. Prior to Moving to the area to complete his Masters in MIS Brent resided in New York City. While in New York Brent worked at Borough of Manhattan Community college providing 6 years of technology support as well as working on several technology projects including one of the first VoIP phone systems in the area after phone lines were damaged during the September 11th terror attacks on the world trade center. Other technology support Brent provided was at Lehman Brothers investment bank prior to their bankruptcy in 2008, Brent Provided IT/System Analyst support there for 2 years up until the company filed for bankruptcy.
  • Degrees

    Masters in MIS, Bachelors in CIS, Associates in Computer Operations and Multimedia programming

  • OIT - Customer Service
  • Wisconsin (4620) - 4th Floor

  • (202) 885-2550
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