Kelvin Wilson
IT Service Manager
IT Customer Service
- Kelvin is the Information Technology Service Manager for the Office of Information Technology at American University. He has over 15 years of experience working in Education and over 12 of those years as an IT professional. In his current position, Kelvin's main responsibility is creating and managing technology Service Level Agreements for the University. Prior to becoming the IT Service Manager, Kelvin managed the Anderson Computing Complex for 8 years. During his tenure, Kelvin served as a member of AU's Staff Council and chaired the Council from 2006 to 2007.
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Degrees
BS, Bowie State University
MS, American University -
Favorite Spot on Campus:
Jacob Fitness Center
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OFFICE
- OIT - Tech Operations
- Wisconsin (4620) - 409
CONTACT INFO
- (202) 885-2547 (Office)
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Scholarly, Creative & Professional Activities
Professional Certifications
- ITIL Foundations Certificate in IT Service Management, 2009
- Apple Certified Support Professional, 2008
- Microsoft Certified Technology Specialist in Windows Vista (MCTS), 2007
Events
(rss)| Coming Soon | Date |
|---|---|
| Waterworks | 05/25/13 |
| Spring 2013 Exhibitions: Lee Haner, Painting Borges, and Saturation Point | 05/25/13 |
| Spring 2013 Exhibitions: Timothy App | 05/25/13 |
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