Training & Organizational Development Manager
Office of Human Resources
Michelle Frederick is the Training and Organizational Development Manager for Facilities at American University, conducting needs assessments, curriculum development, course design, and classroom training for employees. Most recently Michelle became a certified DDI facilitator as well as certified in Creative Problem Solving. She is also a certified administrator and facilitator of the Myers-Briggs Type Indicator, the Pacific Institute’s Investment In Excellence program, and the Federal Quality Institute’s Total Quality Management program. In 2012, Michelle was elected President-Elect for ERAPPA, a professional organization representing facilities professionals at educational institutions.
Michelle came to American University from the Smithsonian Institution where she was the Training Specialist for the Office of Physical Plant for 9 years. She is a graduate of the University of Maryland and a graduate of the Training Specialist Certificate program at Georgetown University. In June 2001, Michelle graduated from the certificate program in Human Performance Improvement through the American Society for Training and Development.
BA - Radio Television Film, Univerisity of Maryland
- Facilities Administration
- Osborn - 106
- Monday-Thursday 8:00 am - 4:00 pm
(202) 885-2689 (Office)