Training & Organizational Development Manager
Office of Human Resources
Michelle Frederick is the Training and Organizational Development Manager for Facilities at American University, conducting needs assessments, curriculum development, course design, and classroom training for employees. Michelle is certified facilitator for numerous programs including Franklin-Covey, DDI, Creative Problem Solving, Myers-Briggs Type Indicator, the Pacific Institute’s Investment In Excellence program, and the Federal Quality Institute’s Total Quality Management program. She also helped to develop and design APPA's Supervisor's Toolkit and is currently the Dean of the program. In 2013, Michelle was elected President of ERAPPA, a professional organization representing facilities professionals at educational institutions.
Michelle came to American University from the Smithsonian Institution where she worked for the Office of Physical Plant for 11 years, nine of those at a Training Specialist. She is a graduate of the University of Maryland and a graduate of the Training Specialist Certificate program at Georgetown University. In June 2001, Michelle graduated from the certificate program in Human Performance Improvement through the American Society for Training and Development.