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Michael Luong

Desktop Support Analyst IT Customer Service

Michael is a Desktop Support Analyst for the Office of Information Technology at AU. He received his BA in Economics at American University in 2008.

Degrees

BA, American University

Favorite Spot on Campus
Woods-Brown Amphitheater
Office
OIT - Customer Service
Bender Library - 1st Floor
Contact Info
(202) 885-2614 (Work)

Send email to Michael Luong

Partnerships & Affiliations

Scholarly, Creative & Professional Activities

Honors, Awards, and Fellowships

  • Outstanding Contribution to the Honors Community
  • Customer Service Award (Nominated)
  • Recognized for Five Years of Service
  • Honorable Mention, Digital Photo Pro Magazine's First Impressions Contest (Oct '11 Issue)

Professional Certifications

  • Cisco Certified Network Associate (CCNA): Routing and Switching
  • Cisco Certified Entry Networking Technician (CCENT)
  • SolarWinds Certified Professional (SCP)
  • VMware Certified Associate - Data Center Virtualization (VCA - DCV)
  • Accredited Configuration Engineer (ACE) - PAN-OS 6.0
  • Microsoft Office Specialist (MOS): Excel
  • Microsoft Certified Technology Specialist (MCTS)
  • Apple Certified Support Professional (ACSP)
  • Microsoft Office Specialist (MOS)