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Photo by Jeff Watts

Stephen Banea

Quality Assurance Analyst Student Accounts

Stephen has had many roles during his seven years at American University, including an undergrad student, a graduate student, a staff member of the University Library and the Student Health Center, and most recently as Quality Assurance Analyst at Student Accounts.

As a Quality Assurance Analyst, Stephen is responsible for replying to the Student Accounts general e-mail address, studentaccounts@american.edu, manages the staff and dependent tuition remission program, audits tuition assessments for accuracy, manages the Student Accounts website and provides resolution for billing appeals.

Stephen is from New York City, and has a Bachelor's Degree in International Studies with a minor in Studio Art, and will be receiving a Master of Public Administration from American University.

Degrees

Bachelors in International Studies/American University, 2006; Master of Public Administration/American University, 2009

Favorite Spot on Campus
Katzen Arts Center
Office
Student Accounts
Asbury - 300
Mon-Fri, 9:30am-5:00pm
Contact Info
(202) 885-3545 (Office)
(202) 885-1139 (Fax)

Send email to Stephen Banea

See Also
Student Accounts Home Page