TED Case Studies

Dominating Domains:

Cyber 'Squatting' and Intellectual Property Rights



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I. Identification

1. The Issue


The recent publicity regarding the 'illegal' registration of Internet domain names or 'cybersquatting' has given rise to many high profile legal battles. Companies such as E-toys, and TNN (owned by CBS), Governments, companies and even the NFL have all been involved in domain name cases. However, a bulk of thse cases have taken place in the United States, where legal frameworks, even though still somewhat embryonic in this area, generally tend to be more coherent than in many other countries. The issue of domain name registration gives rise to many other issues. The intertwining of a company's brand name and its web address, and the trading of domain names in and of themselves, has made this issue very prominent in international trade discussions. Given the worldwide scope of the internet, the issue epitomizes some of the new and emerging debates addressing Globalization in the new millennium -Globalization in the age of the Internet. The new types of 'property' intellectual or otherwise, that the Internet has brought about, will lead to a re-defining of the concepts of ownership in the 21st Century. This study will examine this issue along with others that are pertinent to the discussion of trade and globalization in the current context. The sections below will briefly describe the issue, and define some of the key terms. Some relevant cases will be presented to help define the scope and breath of the problem. The legal and regulatory frameworks (or lack thereof) under which this debate might fall are also discussed along with discussions on the impact on trade and the global economy. Finally, the ultimate impact of this and similar issues on the cultures of individual nations is also assessed.

2. Description


The World Intellectal Property Organization (WIPO) a United Nations Agency, convened an international process to develop recommendations concerning the intellectual property issues associated with Internet domain names, including dispute resolution. The recommendations resulting from the WIPO Internet Domain Name Process have been made available to a new organization, the Internet Corporation for Assigned Names and Numbers (ICANN), which has been formed to manage the Internet Domain Name System. The issue at hand here is the practice of 'cybersquatting' which is the "bad faith" registration of internet addresses. These bad faith registrations are determined by ascertaining whether a domain registrant has the intention of selling goods and services, diverting customers away from a trademark owner's site or is offering to sell the domain name at a substantial price. (Heckman, via proquest online) While this definition is also somewhat arguable, WIPO arbitration attempts to make decisions on cases where registrants are determined to have no legitimate interests or rights to a domain name. The debate becomes further complicated when the issue of trademarks and legitimate domain name registrations comes into play.

The current policy is to accord a holder of a trademark or service mark the legal right to a domain name. The dispute policy does not envisage scenarios where two or more groups might hold trademarks or service marks in different categories or in different countries. A Trademark is only valid for a certain class of product or service. Therefore, theoretically, a company that has trademarked 'xyz' pizza, and another that trademarks 'xyz' pool supplies, could both have equal and legitimate claim to the site xyz.com. The issue gets further complicates if these two companies are located in different countries and subject to differing trademark or copyright laws. Furthermore, a company could be functioning under a name (let us use xyz as an example once more) and have registered xyz.com. However, if it has not trademarked 'xyz' another company could trademark the name, and thus gain rights to that particular domain. This practice has been referred to as reverse hijacking Therefore, there is an inextricable link between trademarks and domain names. However, simply translating trademark legal precedence onto the issue of domain name selection is at best an imperfect science, and is a contentious issue. Given the rise of the Internet in product marketing, corporate image and of course, e-commerce, domain names are very valuable commodities. Much is invested in a domain name, and publicizing it as a part of a corporation's identity and operations. Therefore, domain names are considered to be property under the rubric of intellectual property (Barry, mids.org/legal/dispute.html). However the attempt to classify domain names under the aegis of trademark law and reallocate domain names as property in disputes, is a gross mis-representation of the legal framework. Therefore, the legal implicationsfor this issue are complex at almost all levels.

The main problem is that this is new territory. The issues and areas of 'gray' in the laws, or indeed, even as to what part of the law the issues fall under are still very unclear. The challenge to ICANN, is that it is not a treaty organization. However it has a somewhat fragile legitimacy (which is being challenged from various quarters, even as this study is being posted) based on the fact that it is granted authority under WIPO, which comes under the aegis of the WTO. However, the supreme authority of the United States (through its key role in ICANN) in this defining issue has almost been brought about by default. The authority of other nations to decide the granting of domain names unique to their countries is also initially 'permitted' through ICANN. Hence, the issues here are very complex and highly intertwined, and the waters are likely to get murkier before they become any clearer.

3. Related Cases


The cyber case does not have many directly related cases in the TED. However, general attributes of the case can be related to several other cases in the database. The initial assumption was that the case was most closely related to the information industry. However, the only case that was found on a search for this category was the weather case. The search was expanded to include the 'Global' region. A separate search was also conducted, using the theory that the Internet domain name was also related to the issue of intellectual property. Hence, a second search was conducted for cases that measured intellectual property.

Global Cases 15
Involving Rights 7
Global Scope 11
Related Cases to note Teledes Weather
The first search yielded 15 cases. Nearly 50% of the cases (7 of 15) involved rights. Since most of the cases were directly related to various environmental issues it was not surprising that all of the cases had a scope that affected more than one region. 11 of the 15 cases had a global scope. Thus, the lesson that environmental issues are rarely limited to one region, continent or country. This is also true of the cyber case, since any rulings or policies in one country, that differ from the rest of the world, will have an impact of global proportions. For instance, if Libya (simply to use a random example), permitted cyber squatting that violated the regimes of global agreements, the possibility exists for those who wanted to violate laws in the U.S. for instance, to register or park their domains in Libya. Since this issue is so relatively new, and is an on-going process, there is not a lot of precedence for it in the database. While it might appear that using mainly environment related cases to discuss the cyber squatting issue, is somewhat of a stretch, the basic theory applies in both instances.

Measure Intellectual Property 8
Continent North America 5
  Asia, South America, Africa 1 ea.
Country USA 3
  Costa Rica, India, Haiti, Mexico, Peru 1 ea.
Industry Food or Craft 6
Scope Multilateral 3
  Bilateral 2
  Unilateral 3
   It would appear that the issue of intellectual property might have more relevance to the issue of international cyber squatting. However, the search for cases measuring intellectual property only returned 8 results. It was interesting to note that 5 of the cases were based in North America. This, appears to sustain the rationale for choosing the United States as the focal country for the cyber case, since like the Internet, Intellectual property laws and infrastructure, are currently more developed in the U.S. The cases, however, seemed to generally stem from less developed countries. Only 3 of the cases were from a developed nation, and all 3 of those were from the U.S. Hence, it is also not surprising that 6 cases involved either the food or the craft industry. Unlike the earlier search however, none of the cases of intellectual property had a global scope. 3 of the cases had a multilateral scope. Conversely, it is assumed that the cyber case will have an element of intellectual property involved with it, while also having a global scope, which of course is only to be expected.

4. Draft Author: Yohaan H. Demel,April 11, 2000

II. Legal Clusters

5. Discourse and Status: Disagree and In Progress

Several groups and entities stand opposed to the current domain name dispute resolution system. Groups such as ICANN Watch and the Domain Name Rights Coalition(DNRC) are critical of the current operations and scope of ICANN. Accusations range from a lack of transparency to a western bias in its operations. For example, there is no ICANN registration form in Japanese, and many of the other major languages. After much criticism, ICANN seems to be making an attempt to be more responsive to the public, and according to its Iternet web page openly "welcomes the participation of any interested Internet user, business, or organization" in its deliberations. However, as many have pointed out, the costs associated with physically participating in ICANN deliberations, and representing a viewpoint, make it prohibitive except for those from more developed regions, and from corporate interests, thus making the voices that need to be heard most, the least audible.

On the issue of Domain Names, ICANN has adopted an Uniform Dispute Resolution Policy (UDRP) which is somewhat of a de-facto ruling that has been implemented by ICANN, and is also being challenged. Under this policy, only trademark holders can invoke the UDRP. This policy greatly favors trademark holders, and is modelled after trademark law. Trademark law allows companies in different industries to share one trade or service mark. However, on the internet there is currently no differentiation of trade sectors. Thus the rights currently attributed to the trademark holder are generally greater. There have been some instances, in the multitude of domain name cases, where 'legitimate' domain conflicts have arisen, and the smaller or lesser known entities have won out. Of course, the very issue of legitimacy is the issue that is at the heart of the domain rights debate. These mini-case studies highlight two such instances:

TNN Case (from tnn.com)
:

The NETWORK Network Inc. is an international Information Technology (IT) consulting and training company, founded in 1986. The company was incorporated in California on the 30th of November, 1988, and registered the www.tnn.com domain name on January 7, 1994.

The Nashville Network, known popularly as TNN, is owned by CBS Inc., which acquired TNN and the TNN service mark (registered by TNN's original ownership in January 1987). Shortly after CBS acquired The Nashville Network, CBS sent 'cease and desist' letters to The NETWORK Network, to stop using the tnn.com domain and website. CBS claimed that the domain name was rightfully theirs and that without the domain they would be at a disadvantage in the highly competitive television industry. A United States District Judge ruled, however, that just because The Nashville Network, missed the opportunity to select the domain name, it did not have sufficient grounds to stake a claim of trademark infringment, since there could hardly be any confusion between IT consulting and country music programming. After the ruling, President of The NETWORK Network, Clyde Hermann, said;

"...because they are a big company and very much want something which belongs to us, doesn't necessarily mean they are entitled to it. We are not 'cybersquatters'."
The NETWORK Network had been using the TNN trademark and website for nearly half a dozen years, and it had become crucial to its business as well. CBS, has had to back down and The Nashville Network has now found its cyber home at www.country.com.

For more information on the country music industry's involvement with international trade issues, see the Country Music Canada case in the TED database.

eToy(s) Case (from rtmark.com)
:

Etoy is a website owned by a group of online artists in Europe, formed in 1994 and registered as a domain in 1995. eToys is a California based online toy retailer, formed in 1996, with a domain registered in the fall of 1997.

eToys' case was based upon the fact that through an acquisition, the company's common law rights to the U.S. trademark "etoys" dated back to 1990. Etoy of course, being an online art site based in Europe, did not have a US trademark. In the fall of 1999 the online toy retailer managed to get a court to issue a preliminary injunction forbidding etoy to use its domain, claiming damage to the eToys trademark.

The case was prompted by complaints from several eToys customers who had inadvertently reached the Etoy site, where 'profanity' and 'pornographic' images were to be found within the various works. Etoy retreated to a numerical web address and used the web to spread the alarm about what eToys was doing. Members of the arts and Internet communities also attacked the toy company on newsgroups and other Internet fora. The backlash on Etoys was so great that some involved in the campaign, have credited their publicity of this 'David vs. Goliath' situation for the falling of eToys stock. While there is no direct causal evidence to support this claim, the negative publicity could not have been helpful to eToys. Etoy on the other hand most likely benefitted from the publicity, since their site and their cause would most likely never have been so widely mentioned in the media, and the Internet in particular.

Shortly after the waging of the anti-eToys campaign, eToys capitulated and dropped its suit against Etoy, and agreed to pay $40,000 in legal fees incurred by Etoy, in exchange for the artists' agreeing to drop their countersuit.

In the long run, nothing really has changed. Etoy has its site back, and eToys suffered a public relations setback, merely for waging war on behalf of customers who cannot type, or are too dim to tell the difference between a toy retailer's site and a Web-artist collective.-paraphrased from rtmark.com

6. Forum and Scope: WTO/WIPO/ICANN and Multilateral

7. Decision Breadth: Global

8. Legal Standing: Treaty

III. Geographic Clusters

9. Geographic Locations

a. Geographic Domain: Global

b. Geographic Site: Global

c. Geographic Impact: Global

10. Sub-National Factors: No

11. Type of Habitat: N/A

IV. Trade Clusters

12. Type of Measure: Intellectual Property

The 1986-94 Uruguay Round of WTO talks integrated a set of agreements on Trade-Related Aspects of Intellectual Property Rights (TRIPS). This was an attempt to bring the protection of these rights under common international rules. The TRIPS agreement looks at different intellectual property righs and how to protect them. This function comes under the operations of the agreements of the World Intellectual Property Organization WIPO. The TRIPS agreement adds new or higher standards to the agreements already standing. One of the areas covered under the TRIPS agreement is the issue of trademarks including service marks. It is under this rubric that the issue of domain names currently falls, and under which the WIPO is one of the arbiters for domain name disputes. The ICANN web site also provides a current listing of domain dispute proceedings.

13. Direct v. Indirect Impacts: Direct

14. Relation of Trade Measure to Environmental Impact

a. Directly Related to Product: Yes, E-commerce

b. Indirectly Related to Product: No

c. Not Related to Product: No

d. Related to Process: Yes, Moral

15. Trade Product Identification: E-commerce

16. Economic Data

Definitions
From thestandard.com
Web Page A collection of information or Web resources, intended to be rendered simultaneously, and identified by a single uniform resource locator or URL.
Web Site A collection of interlinked Web pages, including a host page, residing at the same network location.
Hosts Live IP addresses at any one time, in the Domain Name System, including Web servers and access devices as well as actual machines and virtual hosts
Domain Name An address that locates an organization on the internet.
There is still some debate as to which yardstick is most appropriate for "measuring" the Internet. However, there seems to be very little challenge to the contention that it is growing, and phenomenally at that. The registration of domain names, and the logical assumption that a web site will be associated with that domain, gives support to the use of the number of web sites and domain registrations, as a measure of Internet growth. Before examining some of this data, the table to the right provides an explanation of some of the terms used in this discussion. Thus an examination of some of the relevant figures, might help put the issue of domain names, web sites and Internet growth in some context. For further background and some history on the growth and development of the Internet, the Internet Society offers further literature.

The Figures shown below help to put the rate of growth of the Internet in context. This has important Economic significance, since the rise of web pages, along with the number of worldwide Internet users, shows the potential possibilities for electronic commerce that the web will directly bring about. The spread of the Internet, and the increased availability of information from the pages that are created for these domains, also means that the potential for nonelectronic commerce, and other interactions between people all over the globe is increasing exponentially.
 

Snapshot of the Web in 1999


  1999 Total Estimated Growth per day 1998-1999
World Population 5,996,708,634 213,188
Web Pages 1,500,000,000 1,917,808
Worldwide Internet users 196,100,000 147,671
Hosts 72,398,092 79,913
Domain Names 8,100,000 12,981
   from thestandard.com , Feb 28 2000


These figures help to illustrate the speed with which the Internet is growing. A visual representation of the issue at focus here; domain names, and the rate at which they are being registered, clearly demonstrates that growth has increased in recent years, and also projects for the future. However, it must be noted that while the figures above show extraordinary growth and growth potential, it has been found that a large portion of registered names are simply placeholders for future projects.(Lake)


Internet Host Growth

The graph to the right shows the extraordinary rate of growth of domain name registrations. The figures compiled by the Internet Software Consortium in its January 2000 'crawl' of the Web found 72.4 million different domain name hosts. This represents an increase of 67 percent from the last year. The number of unique web sites are estimated by some sources to grow by 4,400 new sites a day. Some figures presented show that there are currently in excess of 1.5 billion web pages with 1.9 million new web pages being created each day. At this rate, the number of web pages is expected to hit 8 billion by the year 2002, thereby exceeding the world's population!(Lake)


17. Impact of Trade Restriction: High

The control that ICANN has is on the .com .org .net type domains, which are also called Global Top-Level-Domains or gtlds. The obvious question then, is whether the number of gtlds can feasibly be increased. The answer is a resounding "YES!" This can be accomplished both theoretically and technically with little or no distruption to normal domain name operations. The control on these top level domains, is in fact an artificial shortage, which is what leads to the value of the limited domain space available. Such artificial control of the market is at odds with the free market and democratic ideals that are the inherent underpinnings of the Internet to many. Centralized control by ICANN, and artificial (domain) shortages sound a lot like (dare we say it?) .Com-munism(!)

18. Industry Sector: Services

The number of Registrars offering the service of domain registration is growing rapidly. The initial provider was Network Solutions Inc.(NSI) of Herndon, VA in the United States. Others such as Register.Com are now joining the fray, thus ending what was a virtual monopoly by NSI. The new registrars for the global top level domains -gtlds (.com, .org, .net, etc) are accredited with ICANN through an accreditation process. A list of accredited registrars is posted on the ICANN Web site and is updated as warranted.

19. Exporters and Importers: Many and Many

By virtue of domain names being on the Internet, they are technically not bound by geographic boundaries. However, a country code top level domain, can be considered to be in another nation, no matter where a server is physically located. Thereby, anyone wanting to escape content laws in one country need only find a domain under the country code top level domain of a country in which such content questions are not at issue. This option is already manifesting itself, in the case of sites dealing with gambling or certain types of pornography. A comprehensive and current list of country code top level domains is available on the ICANN web site, and other sources on the web.

Domain .TV

Many developing countries are benefitting from the use of their cctlds. Some nations that do not have enough local demand for their domain extensions, are profiting by selling these domains to users in other countries. Tuvalu (.tv) is one such country. Cctlds are supposed to be maintained for the public good of a country's inhabitants. However, it is unlikely that the 10,000 residents of Tuvalu, one of the world's poorest country's will have use for the millions of permutations of names that could end in .tv. A California company has taken over the sale of .tv domains (with cooperation from the Tuvalu government) and auctions the domains with starting and incremental bids of $1000. A regular .com domain in contrast, costs $70 to register. Hence, the monopoly that the venture, called DotTV has on these domains, is considered by some to be a violation of ICANN norms. Furthermore, from an International Development perspective, some measure must be taken to ensure that the funds from these sales will benefit the residents. While DotTV claims to have a relationship with the Tuvalu government (the government is actually an equity shareholder in the DotTV venture), this does not preclude corruption within that government, whereby the profits from this venture remain in the hands of a few. ICANN has the authority to revoke the registration rights of the .tv registrars if it believes that the domain is not being sold for the benefit of the island's residents. Some might argue that this is an excellent opportunity for a nation to benefit from the web, and that ICANN wields too much power over the rights of sovereign nations. Others counter that a few corrupt government officials along with collaborators in the United States are simply dealing out domain names (with very little real costs to themselves) in order to line their own pockets.

V. Environment Clusters

20. Environmental Problem Type: Moral

21. Name, Type, and Diversity of Species: N/A

22. Resource Impact and Effect: Scale and High

23. Urgency and Lifetime: Low and N/A

24.Substitutes: Alternative Models

It is likely that ICANN will soon approve the use of more domain names. In fact it has been suggested that domain names be issued so that industries in various sectors might have unique domains. For instance instead of fighting over "United.Com" United Airlines, United Parcel Service and United Van Lines, might own United.airlines, United.Shipping and United.Freight respectively. Of course, this brings up issues for companies that qualify under various domain extensions. However, with the increasing use of keywords, and search engines, it is most likely that technology will overtake legislation on this issue, making it unnecessary to type in a domain to dictate where one needs to navigate on the web. Furthermore, most users will bookmark a site visited often. According to David Post of ICANNWATCH, this debate about domain names might seem as arcane to the Internet in ten years, as the issue of party-lines, or operator connected telephone calls are today. Thus, when this debate has finally run its course, and appropriate laws and protocols are enacted, technology will have made them obsolete.

It is said that the lawmaking process is an arduous one, and this is more so when it affects the entire global community. Hence, it is unlikely that the current system of consensus building will move at .com speed. However, .com might well become more of a synonym for the internet age, or domains, much in the same way that "1-800" numbers have become synonymous with toll free dialing. There was a similar debate when all 1-800 numbers were used up, and further toll-free codes had to be issued. After an initial period of getting used to it, the U.S. public at large, seems to be comfortable with 1-888, and 1-877 codes, even going to the extent of saying at times "the 1-800 number is..." and then proceeding to give a number that really begins with 1-888, or 1-877. Thus, it is hoped that sometime in the future, a question about what "dot-com" a certain company's website resides at, will be answered with a domain whose extension is actually .firm or .store. However, in this point-and-click age, it is more likely that the need to type in domains or even keywords for that matter will be soon be replaced by hyperlinks, where a click of a mouse will take users to their destinations, much like speed dial and voice recognition technology now make telephone calls, where the user often does not need to know or remember individual numbers.

VI. Other Factors

25.Culture: Yes

For the moment, countries such as tuvalu (.tv) and others who are letting nations have addresses off their country specific domains, are using their unique domains to their advantage. The laws in the Netherlands for instance, might be very different than those in the United States. Therefore, web content on a site with the .nl extension might be very different than many other cultures might allow. Thus, this issue has the ability to call into question the various cultures of the world, which ultimately impact the laws of the land.

Other questions also come about, based on geography and politics. For example, the EU is urging ICANN to approve use of the proposed ".eu" high-level domain. This domain will coexist along with the national domain names of EU member countries. This measure is being touted by EU officials as a top priority in order to make the EU more competitive in the global e-commerce market. This bring about a curious overlap between the issues of ownership, where claims based on the past, are being made due to uncertainty of the future.

26.Trans-Boundary Issues: No

27.Rights: Yes

Power and politics also play an important role in this case, both within the United States where the debate is most heated, and internationally, where the discourse is also reaching similar proportions. The efforts to regulate and govern the Internet are ambitious to say the least. However, the reality is that Internet governance has not yet to reach a mature and stable state. The possibilities for commerce on the Internet are boundless. As corporate and government interests become more aware of these implications, the tug of war will only become more entrenched. Corporations will see the Internet as a tool for profit maximazation, while governments will want to ensure that they can maintain taxation and regulatory authority over the Internet. ICANN and other intermediate organizations will become the forum for such a debate, and thus, the subject of this power play.

"Power corrupts, and absolute power corrupts absolutely -- on the Internet as elsewhere. Governance means nothing more -- and nothing less -- than the search for mechanisms to insure that absolute power is not exercised in an unjust or oppressive manner." (ICANNWATCH.ORG)
Hence, the debate whether played out over ICANN or any other international regulatory authority, must ensure that the insitutions that are created or adapted to govern all aspects of the Internet and intellectual property rights, are strong enough to withstand power from any quarter. The ultimate authority will also have to exercise its power in order to protect the rights and best interests of the Internet community, which is of course a global community, over any one powerful faction. Thus, the issue has great implications on the political front as well. Such being the case, the domain name issue is simply an indication of the greater implications of the Internet on the future of international trade, Culture, Economics and the Environment. However, ultimately, it may well be that technology moves faster than consensus building and international bureaucarcy, thereby negating the need for many of the conversations that are currently being had.

28. Relevant Literature

-Barry, Mikki. "Is the InterNIC's Dispute Policy Unconstitutional?" www.mids.org/legal/dispute.html.
-Lake, David, and De Bony, Elizabeth; various articles www.thestandard.com
-Heckman, James. "Trademarks protected through new cyber act." Marketing News; Chicao; Jan 3, 2000. via proquest online
-www.icannwatch.org
-www.wipo.org
-www.icann.org
-www.domain-name.org
-www.wto.org
-www.isc.org
-www.isoc.org
-www.rtmark.com
-www.tnn.com
-THE Y2K FORUM: "Evicting the Cybersquatters: ICANN and the Domain Name Dispute Policy." Global Intellectual Property Project, School of International Service, American University, Washington DC. Monday April 10, 2000.

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