If you have an idea or suggestion that you would like to communicate, please do not hesitate to contact the RiSE Task Force Co-Chairs, Fanta Aw, Sharon Alston and Peter Starr, at firstname.lastname@example.org. We look forward to hearing from you.
Since 2008, AU’s student body has become more diverse in terms of race, culture, geography, family income, academic preparation, and prior experience. As such, the university’s student support network faces new and significant challenges, including social acclimation, homesickness, depression, and anxiety as well as financial aid and academic preparedness. While facing these challenges, AU has managed to hold freshman-to-sophomore retention at approximately 90%. Unfortunately, a siloed student service model--one that is all too common in higher education—has hampered AU’s efforts to further improve retention.
Enter American University’s Reinventing the Student Experience Task Force (RiSE)—a multi-year project to transform AU’s student service infrastructure and create a new national model for student success.