Office of the Provost | File Download Help

Questions?

  • Office of the Provost
    202-885-2127
    Fax: 202-885-2173
    provost@american.edu
    Leonard, Room Lower Level

    Bass, Scott A.
    Provost

Mailing Address

Downloading Files

Some users may experience problems when trying to use their in-browser PDF viewers. This is currently a known issue for Firefox and Safari browsers. Please see below for instructions on how to save a file to your computer. 

Please note that you will need free PDF reader software, such as Adobe Reader, in order to open PDF files.

Safari

Image of Safari save menu. Text instructions provided below.

















  1. Right-click on the file you would like to save. This will bring up the file save menu.
  2. On the menu, click on "Download Linked File As..." which will create a window where you can rename the file if you choose.
  3. Save file to your preferred directory.
  4. Open file in PDF viewer software.

 

Firefox

Image of Firefox Save menu. Text instructions provided below.

















  1. Right-click on the file you would like to save. This will bring up the file save menu.
  2. On the menu, click on "Save File As..." which will create a window where you can rename the file if you choose.
  3. Save file to your preferred directory.
  4. Open file in PDF viewer software.