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Using Your Results

Questions?

Mapworks
202-885-2240
Fax: 202-885-1340
jellis@american.edu
Leonard Hall, Room 101-D

Jimmy Ellis
Manager of Student Success and Retention, Office of Undergraduate Studies

Mapworks
4400 Massachusetts Avenue NW
Washington, DC 20016-8061

Questions?

Office of Undergraduate Studies
202-885-2240
Fax: 202-885-1340
Leonard Hall, Room 101-D

Jimmy Ellis
Manager of Student Success and Retention

Office of Undergraduate Studies
4400 Massachusetts Avenue NW
Washington, DC 20016

Welcome to Mapworks!

We are delighted that you have joined us in this exciting initiative designed to help our students realize their educational goals and persist towards graduation. Mapworks has increased significantly since it first launched in 2011, to now include all new first-year students, transfer students, and continuing sophomore students.

By expanding the program's reach from about 1900 students in 2011 to over 3500 in 2014, we are able to provide students, staff and faculty invaluable information regarding the important transitions students experience through college.  

The following reference manual has been designed to give approved staff members easy access to a variety of tools and capabilities within Mapworks. Please feel free to contact the Office of Undergraduate Studies should you have questions. We can be reached at (202) 885-2240 or by email at map-works@american.edu.

Mapworks Reference Manual

 Getting Started

Locating and Managing your Students

Contacting Students

  • Email a single student

  • Send an email to many students

Logging Notes and Contacts in Mapworks

  • Difference between logging contacts and notes

  • How to add notes and log contacts

Data and Reporting

  • Locate the Mapworks survey and questions

  • Determine survey response rates

  • Create global and survey filters

  • Review responses to specific questions

  • Use survey to target-market for events

  • Run a customized survey report

 Mapworks for Student Staff