Is there parking?
Parking is available in the Bender Arena parking garage before 8am and after 5pm for those without a staff/faculty parking permit. Between 8am-5pm, there is pay for parking at the Katzen Art Center.
What are the facility hours?
Hours of operation can be found online here.
Is there an age minimum for children to be at the facility?
Children must be at least 14 years old to use the fitness center, and children under 14 years of age can use the arena or pool. All children under the age of 18 must be accompanied by a parent/guardian at all times within the facilities.
What if I lost my membership card?
You cannot access the facilities without a membership card. Students and staff need to obtain a replacement AU ID from Housing and Dining. Those with a JFC card can purchase a replacement card for $15.
Can I make a partial payment?
There are no partial or partial year payment options available.
Can I bring a guest?
Members may bring up to two guests per day - there is a $13 per guest fee. Guest must be accompanied by the member at all times.
When/How do I sign up for a membership?
You can register for a membership anytime during our operating hours. To pay for a non-student membership, accepted payment methods include cash, check, credit card (Visa or Mastercard) and Eaglebucks (if applicable).
All annual memberships begin at the time payment is taken. Memberships do not follow the academic calendar.
Where can I store my belongings?
There are many options for members to keep their valuables stored safety within the facility. Both Cassell Fitness Center and Jacobs Fitness Center offer a variety of complimentary and rental locker options.
Who is included in a family membership?
A family membership can be defined as a spouse/domestic partner and children under 18 years old living within the same household.
What are the busiest times for the fitness center?
Typically the beginning of each semester, in September and January, and between 5-8pm during the week all semester are considered are peak times.