School of International Service
Dr. Nam’s research and teaching interests include intercultural communication, maximizing study/work abroad, interaction between international faculty and U.S. students, expatriate intercultural training, and global leadership development. Dr. Nam has extensive experience in intercultural training, consulting, and public relations in North America and in Asia working with international organizations and key transnational companies including the United Nations (New York) and UNESCO (Bangkok). Dr. Nam is the recipient of various research awards and published in key journals such as International Journal of Intercultural Relations.
Prior to joining AU, Dr. Nam taught courses such as Cross-Cultural Perspectives on Leadership, Intercultural Communication, Critical Issues in International Educational Exchange, Maximizing Study Abroad, and Korean Language and Culture at the University of Minnesota. Originally from South Korea, Dr. Nam loves travel and has worked and/or traveled in more than 40 countries over the last 15 years.
DegreesPh.D., Organizational Leadership, Policy, and Development (Focus: Intercultural Communication and International Education), University of Minnesota; M.A., Communication and Journalism, University of Oregon
Favorite Spot on Campus:Dol-harubang
Book Currently Reading:What is Global Leadership? by Ernest Gundling, Terry Hogan, and Karen Cvitkovich
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- SIS-School of Intl Service
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- Wednesdays 3:30-5:30 p.m.
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Scholarly, Creative & Professional Activities
Intercultural communication, intercultural education and training, maximizing study/work abroad, effects of short-term study abroad programs, expatriate intercultural training, global leadership development, cross-cultural negotiation, the role of culture in language learning, and intercultural interaction between international faculty and U.S. students.
- Nam, K. A., Weaver, G., & delMas, R. (in press). Major Ethical Issues in the Field of Intercultural Relations: An Exploratory Study, L. Arasaratnam and D. Deardorff (eds), International Journal of Intercultural Relations.
- Nam, K. A. (in press). High-context and low-context communication. In J. M. Bennett (ed.), The SAGE Encyclopedia of Intercultural Competence. Thousand Oaks, CA: Sage Publication, Inc.
- Nam, K.-A., Cho, Y., & Lee, M. (2014). Cross-cultural training and its implications for HRD. In R. F. Poell, T. S. Rocco, & G. L. Roth (Eds.), The Routledge companion to human resource development (chapter 51). London: Routledge.
- Nam, K. A. (2014). Short-term study abroad: Quality, not quantity. Intercultural Management Quarterly, 15(2): 14-17.
- Nam, K. A., Cho, Y., & Lee, M. (2013). West meets East? Identifying the gap in current cross-cultural training research. Human Resource Development Review, 13(1), 36-57.
- Nam, K.-A. (2012). DAE Exercise. In K. Berardo & D. Deardorff (Eds.), Building cultural competence: Innovative activities and models (pp. 53-57). Sterling, VA: Stylus Publishing.
- Nam, K. A., & Fry, G. W. (2012). Re-imagining Internet scholarship: Academic uses and abuses of the influential Internet social network, Facebook. E-Learning and Digital Media, 9(2), 57-72.
- Nam, K. A. & Condon, J. (2010). "The D.I.E. is cast: The Continuing Evolution of Intercultural Communication’s Favorite Classroom Exercise." International Journal of Intercultural Relations, 34 (1), 81-87.
- Nam, K. A. & Fry, G. (2010). "The development of Global Literacy and Intercultural Competence as a Response to the Complex Challenges of the 21st Century: A Meta-synthesis." The Asian Journal of Educational Research and Synergy, 2 (2), 9-32.
- Fry, G., Paige, R. M., Jon, J., Dillow, J., & Nam, K. A (2009, November). "The Transformative Power of Study Abroad." Portland, Maine: Council on International Educational Exchange (CIEE).
- Certificate in Human Resource Development, University of Minnesota, MN
- Tucker Assessment Profile (TAP) Assessor Certification, Boulder, CO
- Intercultural Development Inventory (IDI) Certification, Minneapolis, MN (Qualified to administer and interpret the IDI, which measures individuals’ intercultural sensitivity)
- Continuing Education Specialist Certificate, Korean Ministry of Education, South Korea
Honors, Awards, and Fellowships
- Michael B. Salwen Scholars Program Award (Korean-American Educational Research Association)
- Dean of Academic Affairs FY15 Travel Awards for Faculty (American University)
- School of International Service (SIS) Conference Travel Award (American University)
- Dean's Summer Research Award (SIS, American University)
- General Education Faculty Assistance Program Award (American University)
- Multicultural Forum Scholarship (University of St. Thomas)
- SIETAR Global Scholarship (Society for Intercultural Education Training & Research)
- Robert and Corrie Beck Graduate Fellowship (University of Minnesota)
- Larry Wilson Scholarship (University of Minnesota)
- Multicultural and Diversity Grant (University of Minnesota)
- The Women’s Philanthropic Leadership Circle Award (University of Minnesota)
- Corcoran Research Travel Award (University of Minnesota)
- Robin Bragge Scholarship (Society for Intercultural Education Training & Research)
- SIETAR-USA Full scholarship (Society for Intercultural Education Training & Research)
- Cole Scholarship (School of Journalism and Communication, University of Oregon)
- “U.S. Congress –Korean National Assembly Exchange Program,” an invited half-day workshop presented at the Meridian International Center, Washington, DC: July 2013, July 2014
- “Understanding Multicultural Education in Korea: Challenges, Issues and Moving Forward,” a juried paper co-presented at the 2014 American Educational Research Association (AERA) Annual Conference. Philadelphia, PA: April, 2014.
- “Intercultural interactions in STEM: Undergraduates’ experience with ITAs,” a juried paper co-presented at International Convention of Teachers of English to Speakers of Other Languages (TESOL) conference. Portland, OR: March, 2014.
- “Voices from expatriates: A component of improved expatriate cross-cultural training,” a juried paper co-presented at the 20th Academy of Human Resource Development (AHRD) International Conference. Houston, TX: February, 2014.
- “Preparing Students for a New Multicultural Era: Becoming a Global Citizen,” an invited talk presented at the Gwangju National University of Education, Gwangju, Korea: June 2014
- “An Exploratory Study: Primary Ethical Issues in Intercultural Relations,” a juried paper co-presented at the 13th Annual Conference of the Society for Intercultural Education Training and Research USA (SIETAR), Arlington, VA: November, 2013.
- “Emerging Issues in Cross-Cultural Training Research and Practice,” a paper presented at 2013 Six-University Conference Annual Meeting at Tecnológico de Monterrey. Mexico City, Mexico: October, 2013.
- “Major Ethical Issues in the Field of Intercultural Relations: Implications for Education, Training, and Research,” a juried paper co-presented at the 8th Biennial Conference of the International Academy of Intercultural Research (IAIR). Reno, NV: June, 2013.
- EuroAsia Shorts 2013,” an invited European/Asian Intercultural Film Critique panel presented at Korean Cultural Center, Washington, DC: June 2013.
- “An Overview of Recent Research Literature on the International Student Experience,” a juried paper co-presented at the 65th NAFSA Annual Conference. St. Louis, MO: May, 2013.
- “2012-2013 Teachers of Critical Language Program Spring Workshop,” an invited half-day workshop sponsored by the Bureau of Educational and Cultural Affairs (ECA) of the U.S. Department of State, American Councils for Inter-national Education, Washington, DC: May 2013
- "Developing Individual Internationality in an Era of International Regimes: The Political Challenges of Diffusing Critically Needed Education/Training to Develop Global/Intercultual Competence," a juried paper co-presented at the 2013 International Studies Association (ISA) Annual Convention. San Francisco, CA: April, 2013.
- "Finding Your Path," an invited panel presented at the National Asian Pacific American Women's Forum - DC Chapter, George Washington University, Washington, DC: April 2013.
- “What is Happening in the STEM Classroom?: Preparing Interculturally Competent STEM Instructors and Students,” a paper presented at the Intercultural Management Institute (IMI) Conference. Washington, DC: March, 2013.
- “2013 Fulbright Departing student Re-entry Workshop,” an invited half-day workshop sponsored by the Fulbright Foreign Student Program, AMIDEAST, Washington, DC: March 2013.
- “West Meets East? Identifying the Gap in Current Cross-Cultural Training Research. Human Resource Development Review,” a juried paper co-presented at the 20th Academy of Human Resource Development (AHRD) International Conference. Arlington, VA: February, 2013.
- “The Impact of Organizational Learning Culture, Cultural Intelligence, and Transformational Leadership on In-Role Job Performance,” a juried paper co-presented at the 20th Academy of Human Resource Development (AHRD) International Conference. Arlington, VA: February, 2013.
- “Why are so many US Students Abandoning STEM (Science, Technology, Engineering, and Math): The Role of Intercultural Communication in Understanding and Addressing the Challenge,” A juried paper co-presented at the Annual Conference of the Society for Intercultural Education Training and Research USA (SIETAR), Minneapolis, MN: October, 2012.
- “Enhancing Intercultural Competence for Global Learning: Introducing the Innovative Intercultural Classroom Exercise: DAE,” a juried paper co-presented at 34th Annual Pacific Circle Consortium (PCC) Conference. Seoul, South Korea: June, 2012.
- “Intercultural Communication Strategies for TESOL (Teachers of English to Speakers of Other Languages) Profes-sionals,” an invited full-day professional workshop co-presented at the Pre- and Post-convention Institutes (Prac-tical Workshops for English Language Teaching Professionals), TESOL International Convention, Philadelphia, PA: March 2012.
- “Interculturally Competent Talent Recruitment in International Organizations: Launch of the Asian Affinity Group,” an invited talk presented at the Inter-American Development Bank (IDB), Washington, DC: November 2011
- “Using the GlobeSmart Tool to Create More Targeted Intercultural Training,” A juried paper co-presented at the Annual Conference of the Society for Intercultural Education Training and Research USA (SIETAR), Denver, CO: February, 2011.
- “Innovative Short-Term Study Abroad,” an invited guest lecture presented at the Summer Institute for Intercultural Communication (SIIC), Intercultural Communication Institute (ICI), Portland, Oregon: August 2011.
- “Toward Becoming a Global Citizen in a Multicultural Era: Alternative Theories of Intercultural Communication and Their Application in a New Multicultural Korea,” an invited guest lecture presented at the Institute of Language and Information Studies, Yonsei University, Korea: May, 2010.
- “Reflections: Major Multicultural Policy Issues and Challenges,” an invited guest lecture co-presented at the Multicultural Human Ecology Center, Seoul National University, Korea: August, 2009.
- “When Two Instruments Meet: Implications for Leveraging Intercultural Development Inventory (IDI) Results to Build Specific Competencies,” a juried paper co-presented at 2nd IDI Conference. Minneapolis, Minnesota: October, 2010.
- “Working Within and Between Contexts of Intercultural Practice: Bridging Corporate, Academic, and Consulting Worlds,” A juried paper co-presented at the Annual Conference of the Society for Intercultural Education Training and Research USA (SIETAR), Spokane, Washington: April, 2010.
- “Intercultural Development and Learning in the Short-Term Study-Abroad Context: A Comparative Analysis of Global Seminars in Asia (Thailand and Laos) and Europe (Netherlands),” a juried paper co-presented at annual conference of the Council on International Educational Exchange (CIEE). Istanbul, Turkey: November, 2009.
- “The Subtle Challenges of Understanding Similar Cultures in Asia: Case Studies of Laos-Thailand and Korea-Japan,” a juried paper co-presented at the International Convention on Asian Studies 6 (ICAS 6), sponsored by the International Institute of Asian Studies, Leiden University (Netherlands) and Chungnam National University (Korea), Daejeon Convention Center, Korea: August 8, 2009.
- “The D.I.E. is Cast: The continuing evolution of intercultural communication’s favorite classroom exercise,” a juried paper presented at the Global Congress of the Society for Intercultural Education Training and Research (SIETAR), Palacio de Congresos de Granada, Spain: October, 2008.
- “Knowledge Production of Returned Peace Corp Volunteers,” a juried paper co-presented at the annual conference of the Comparative and International Education Society (CIES), Teachers College, Columbia University, New York, NY: March, 2008.
Work In Progress
- Joo, B. & Nam, K.A. (under review). Determinants of Career Satisfaction for the Public Service Employees in South Korea. Journal of Career Development.
- Nam, K. A. Assessing the Effects of Short-Term Study Abroad Programs: A Comparison of Two Case Studies of Global Seminars in Asia and in Europe.
- Nam, K. A. & delMas, R. What is Happening in the STEM Classroom? Preparing Interculturally Competent STEM Instructors and Students.
- Yoshida, T., Luo, Y., Goda, E., Fan, H., & Nam, K. A. Similarities and Differences in Chinese, Japanese, and Korean Communication Styles.
Area of Expertise: Intercultural communication, intercultural education and training, the optimal study abroad experience, expatriate intercultural training, cross-cultural perspectives on leadership, and intercultural interaction between international faculty/teaching assistants and U.S. students
Additional Information: Kyoung-Ah Nam has more than 14 years of professional experience in intercultural communication, cross-cultural consulting, global leadership development, international/intercultural education, and public relations in North America and in Asia. Her areas of focus include expatriate intercultural training, cross-cultural perspectives on leadership, how to maximize short-term study abroad, cross-cultural management, the role of culture in language learning, and intercultural interaction between U.S. students and international faculty/teaching assistants.
She has extensive experience working as an external consultant or employee in Asia and North America with key international organizations and transnational corporations, including the United Nations (New York), UNESCO Office for Asia and the Pacific (Bangkok), Samsung (Seoul), Ogilvy & Mather (Los Angeles), and MindShare (Los Angeles). She has done intercultural consulting and executive coaching for diverse organizations around world. A partial list of clients she has served includes AAI Corporation, Boston Scientific, Children’s Hospital in Los Angeles, CH2M HILL, eBay, Fox Family Channel, FoxKids, GAP, ING, International Olympic Committee (IOC), Korea International Trade Association (KITA), KPMG, LG Electronics, Mattel, Maxicare, Microsoft India, Netlock, Siemens, Samsung Electronics, Symantec, webBASIS, and 3M.
Her extensive research is applied in nature and focuses on how to assess intercultural competence, the nature of effective intercultural communication, and the impact of intercultural experiences on individuals and the larger society.
To request an interview please call AU Media Relations at 202-885-5950 or submit an interview request form.