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SOC Staff

  1. CharLynn Bolden, Grants Manager

    SOC - School of Communication

    CharLynn Bolden joined SOC in October 2009 as the Grants Manager. She has contracts and management experience where she worked for the DC Office of the State Superintendent, DC Justice Grants Administration, and IBM, where she spent nearly a decade. … More

    Send email to CharLynn Bolden

    (202) 885-2110

  2. Laura BonDurant, Associate Dean for Academic Administration

    SOC - School of Communication

    Laura BonDurant joined the SOC in Janauary 2010. Prior to her role in the SOC she served as the Director of the Center for Academic Success at The Catholic University of America. Previously she was the Assistant Dean at Georgetown University's School… More

    Send email to Laura BonDurant

    (202) 885-2054

  3. Stephanie Brookstein, Assistant Dean for Online Learning

    SOC - School of Communication

    Stephanie Brookstein is the Assistant Dean for Online Learning for the School of Communication and the School of Professional and Extended Studies. Stephanie draws from her experience and education in psychology, instructional technology, and online … More

    Send email to Stephanie Brookstein

    (202) 885-6467

  4. Youzeng Chen, Media Technician

    SOC - School of Communication

    Works primarily in the Media Production Center, assisting Director of Media Operations to ensure the TV facilities operate efficiently at all times that involve the creation of high quality video and digital media programming. Responsible for all the… More

    Send email to Youzeng Chen

    (202) 885-3889

  5. Julie Coe, Part Time Staff

    Julie Coe works at SOC assisting Jean McGee with graduate advising. Prior to AU, she spent twenty years working in student services at University of Maryland University College.

    Send email to Julie Coe

  6. Laura Colombi, Administrative Assistant, Academic Centers

    SOC - School of Communication

    Send email to Laura Colombi

  7. Nicole Cusick, Academic Program Assistant

    SOC - School of Communication

    Nicole is happy to be back "home" in SOC where she received her BA in Communication: Journalism and Theatre Arts in May 2014. After graduating Nicole worked in SIS as the Undergraduate Program Assistant, she joined SOC in April supporting the FMA and… More

    Send email to Nicole Cusick

    (202) 885-3175

  8. Amy Eisman, Director, Media Entrepreneurship & Special Programs

    SOC - School of Communication

    Amy Eisman is director of the MA in Media Entrepreneurship, launched in 2012, facilitator for JoLT (journalism and game design) and former director of the MA in Interactive Journalism. In 2015, she was named among the 100 Tech Titans in digital Washi… More

    Send email to Amy Eisman

    (202) 885-2106

  9. Tom Fish, Media Services Manager

    SOC - School of Communication

    A member of the AU community since 2006, Tom Fish currently serves as Media Services Manager in the School of Communication. He oversees video production and post-production facilities, a newsroom, photo lab, and equipment room. Tom has edited three … More

    Send email to Tom Fish

    (202) 885-2132

  10. Tara Flakker, Academic Advisor

    SOC - School of Communication

    Tara Flakker joined the School of Communications in January 2014. Tara works in undergraduate academic advising with students who have the last names beginning with G and through M. Tara has five years of experience as an academic advisor and college… More

    Send email to Tara Flakker

    (202) 885-2088

  11. Christine Frezek, Senior Advisor

    SOC - School of Communication

    Christine Frezek joined the School of Communication in September of 2009. As the Senior Academic Advisor, she works with students who have last names beginning N through Z. Christine worked in advising and career development for 4.5 years prior to co… More

    Send email to Christine Frezek

    (202) 885-2090

  12. Melanie Glover, Academic Advisor

    SOC - School of Communication

    Melanie Hayden Glover joined the School of Communication in June 2015. She serves as an academic advisor for students who have last names beginning with A through F. Her professional background in higher education includes experience in undergraduate… More

    Send email to Melanie Glover

  13. Matthew Gohn, Theatre & Video Services Manager

    SOC - School of Communication

    Send email to Matthew Gohn

    (202) 885-2042

  14. Jill Swiatowy Heitzmann, Director, Student & Academic Affairs

    SOC - School of Communication

    Jill has been a part of the School of Communication since 2009, leading recruitment and retention initiatives for undergraduates in the School of Communication. She works to build community and positively affect retention through student involvement … More

    Send email to Jill Swiatowy Heitzmann

    (202) 885-2038

  15. Leila Hernandez, Program Coordinator, Student Services

    SOC - School of Communication

    Leila is a self-described "pop culture analyst and enthusiast." Her favorite show of the past year is "Unbreakable Kimmy Schmidt" and her favorite movie of the past year is "The Imitation Game." Her dream is to one day attend the White House Correspo… More

    Send email to Leila Hernandez

    (202) 885-2040

  16. Kristian Higgins, Financial Manager & Operating Producer, Irw

    SOC - School of Communication

    Kris is the Operating Producer for the Investigative Reporting Workshop. He has a background in non-profit management, having spent more than a decade overseeing grants and programs. Kris holds a BA in Psychology from the University of Washington - S… More

    Send email to Kristian Higgins

    (202) 885-2679

  17. Trevonne Homer, Assistant to the Dean

    SOC - School of Communication

    As the Assistant to the Dean, Trevonne provides executive administrative support to the Dean and management for the Dean’s Office operations. In addition to managing the Dean’s calendar and communications, she provides support for capital campaign ac… More

    Send email to Trevonne Homer

    (202) 885-2158

  18. Ellen Jimenez, Administrative Coordinator

    SOC - School of Communication

    Ellen Jimenez joined the School of Communication staff in the summer of 2008 as the Senior Administrative Assistant for the undergraduate office. She previously worked at Cesar Chavez Public Charter School as the Attendance Monitor to the Middle Scho… More

    Send email to Ellen Jimenez

    (202) 885-2089

  19. Jean Kinnahan McGee, Graduate Academic Advisor

    SOC - School of Communication

    Jean McGee serves as the graduate advisor for all graduate students, full-time, part-time, and weekend, in the School of Communication. She has been working with the SOC graduate students since 2006. Prior to that she worked with SOC undergraduate st… More

    Send email to Jean Kinnahan McGee

    (202) 885-2078

  20. Mark Loker, Program Coordinator, Online & Graduate Programs

    SOC - School of Communication

    Send email to Mark Loker

    (202) 885-2025

  21. Jeffrey Madison, Director of Technology Services

    SOC - School of Communication

    Send email to Jeffrey Madison

    (202) 885-2888

  22. Sharon Metcalf, Senior Director of Strategic Partnerships & Programs

    SOC - School of Communication

    Sharon Metcalf blends a strong background in communications with strategic partnerships in media and education. She gained journalistic insight from several perspectives, working in Washington DC for two network news bureaus – ABC World News and NBC … More

    Send email to Sharon Metcalf

    (202) 885-2074

  23. Theora Milledge, Assistant Director, Strategic Communication & Marketing

    SOC - School of Communication

    As Assistant Director of Strategic Communication and Marketing, Tia oversees strategy and content development for the SOC website and coordinates social media and marketing campaigns designed to better engage current and prospective students, alumni … More

    Send email to Theora Milledge

    (202) 885-3695

  24. Imani Muleyyar, Media Technician

    SOC - School of Communication

    Imani Muleyyar is from Baltimore Maryland and holds degrees in both TV and film. He assist with production needs in the Media Production Center and the Media Innovation Lab. Imani is also an Iraq War veteran, combat sport video producer and electroni… More

    Send email to Imani Muleyyar

    (202) 885-2027

  25. Laura Murray, Assistant Dean for Budget & Facilities

    SOC - School of Communication

    Laura Murray has been a staff member at American University since 1977. Currently she works as the Assistant Dean for Budget and Facilities in the School of Communication. Her unit is responsible for the school’s administrative needs such as budget m… More

    Send email to Laura Murray

    (202) 885-2063

  26. Kristi Plahn-Gjersvold, Director of Projects

    SOC - School of Communication

    Kristi Plahn-Gjersvold is SOC’s Chief of Staff, working with the Dean as well as faculty and staff of the School of Communication in developing initiatives for the School’s centers, institutes, projects and campaigns, as well as providing leadership … More

    Send email to Kristi Plahn-Gjersvold

    (202) 885-2059

  27. Zachary Prichard, Manager of Computing Labs

    SOC - School of Communication

    Zack took over the position of Computer Labs Manager for the School of Communication in August 2008. Prior to that, he spent two years working within the SOC’s Office of Technology as a graduate student in the Film Video program. In his role as Labs … More

    Send email to Zachary Prichard

    (202) 885-2093

  28. Lydia Schindler, Strategic Program & Events Coordinator

    SOC - School of Communication

    As SOC Partnerships and Programs Events Coordinator, Lydia is responsible for managing, executing and following up on all aspects of the Dean's Internship program (recruitment, application process, promotion, and student engagement) and SOC partnersh… More

    Send email to Lydia Schindler

    (202) 885-2220

  29. Shaun Schroth, Manager of Photographic Services

    Shaun oversees the Photography Labs at American. These include the darkroom, film processing, studio, and digital work areas in the Mary Graydon Center

    Send email to Shaun Schroth

    (202) 885-2094

  30. Francine Songa, Event Planning Manager

    SOC - School of Communication

    Send email to Francine Songa

  31. Marc Tomik, Director, Graduate Programs

    SOC - School of Communication

    Marc Tomik joined the School of Communication in October 2008 as the Graduate Services Assistant. Before joining SOC, Marc had been an undergraduate at American and served as a teaching assistant and the student representative to the Board of Trustee… More

    Send email to Marc Tomik

    (202) 885-2272

  32. Geoffrey Turner, TV Film Equipment Specialist

    SOC - School of Communication

    Send email to Geoffrey Turner

    (202) 885-2092

  33. Melanie Werner, Budget Coordinator

    SOC - School of Communication

    Send email to Melanie Werner

    (202) 885-2084

  34. John Zollinger, Assistant Dean for Communication and Outreach

    SOC - School of Communication

    Drawing on more than 25 years of experience in journalism and higher education outreach, John oversees and coordinates all communication and marketing efforts for American University’s School of Communication. His career stretches from writing for da… More

    Send email to John Zollinger

    (202) 885-3973