Robert Marshak
Senior Scholar in Residence
SPA: Public Administration
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Additional Positions at AU
Scholar in Residence
- Dr. Marshak has taught organization dynamics and change leadership in SPA since 1977. His areas of expertise include: organizational change and development, organizational discourse, and organization theory and behavior. Dr. Marshak has served on the Boards of NTL Institute and the Organization Development Network, and was Acting Editor of the Journal of Applied Behavioral Science.  He received the OD Network’s Lifetime Achievement Award, and is the author of over 60 publications on consulting and change. Dr. Marshak also held senior executive level positions in policy and management analysis in the US Government.
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Degrees
Ph.D. Public Administration, American University
M.P.A Public Administration, American University
B.A., Political Science, Duke University
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OFFICE
- SPA - Public Admin and Policy
- Ward - 335
MEDIA RELATIONS
- To request an interview
please call AU Media Relations
at 202-885-5950 or
submit an interview request form.
Partnerships & Affiliations
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Journal of Applied Behavioral Science
Associate Editor
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Editorial Board
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Professional Member
Teaching
Fall 2009
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- PUAD-654 Organization Diagnosis & Chng: Org Diagnosis & Chng - Key 38
- Description
Spring 2010
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- PUAD-642 Organization Dynamics: Org Dynamics - AU/NTL 60
- Description
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- PUAD-654 Organization Diagnosis & Chng: Org Diagnosis & Chng - Key 39
- Description
Scholarly, Creative & Professional Activities
Honors, Awards, and Fellowships
- Visiting Fellowship awarded by the Institute of Advanced Study, University of Warwick, Coventry, England, May 2008
- University Faculty Award for Outstanding Teaching in an Adjunct Appointment, American University, 2001
- Lifetime Achievement Award, Organization Development Network, 2000
Selected Publications
Marshak, R. J. (2009) Organizational Change: Views from the Edge.
Marshak, R. J., & Grant, D. (2008) “Organizational Discourse and New Organization Development Practices,” British Journal of Management, Vol. 19, pp.S7-S19.
Marshak, R. J. (2006) Covert Processes at Work: Managing the Five Hidden Dimensions of Organizational Change.
Bushe, G. R., & Marshak, R. J. (2009) “Revisioning Organization Development: Diagnostic and Dialogic Premises and Patterns of Practice,” Journal of Applied Behavioral Science, Vol. 45, No. 3.
Professional Presentations
Marshak, R. J. “Leading Change: What You Need to Know and Why.” Featured speaker for Seton Family of Hospitals Leadership Forum,
Marshak, R. J. “The Hidden Barriers to Organizational Change.” Invited lecture at the Graduate School of Global Human Resource Development,
Marshak, R. J. “The Power of Conceptual Metaphors to Shape Organization Strategy and Change.” Keynote address for the Metaphor in Strategy and Organization Workshop,
Marshak, R. J. “Managing the Five Hidden Dimensions of Organizational Change.” Keynote presentation at the Performance America Consortium Conference, sponsored by the United States Office of Personnel Management,
Marshak, R. J. "Organizational Change and Covert Processes." Invited presentation at the Annual Conference of the Society of Psychologists in Management,
CURRICULUM VITAE
AU Expert
Area of Expertise: Organizational change, hidden dimensions of organizations or covert processes in organizations, how language (talk) influences change
Additional Information: Robert J. Marshakhas more than 30 years of experience consulting public and private corporations globally and is the author of Covert Processes at Work: Managing the Five Hidden Dimensions of Organizational Change (Berrett-Koehler Publishers, 2006).
Media Relations
To request an interview please call AU Media Relations at 202-885-5950 or
submit an interview request form.
MEDIA RELATIONS
- AU Media Relations
- All AU Faculty Experts



