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Kristin Hibler

2010 Conference Presenter

Senior Manager, ICF International

Dr. Hibler is a Senior Manager at ICF International where she serves as a cross-cultural communication consultant. She is currently leading a State Department program that teaches college-age Saudi women social entrepreneurial skills, empowering them to become leaders and change agents in their society. Other current projects include running an Executive Diversity training program for the Office of the Director of National Intelligence and creating a diversity and inclusion program for a division within the Department of Energy. Dr. Hibler is an innovative educator with 15 years experience in adult learning, diversity management, cultural competency and leadership development.  She has facilitated hundreds of workshops, meetings, and trainings on a range of topics including intercultural communication, interpersonal communication, negotiation, group dynamics, change management, and strategic planning.

Prior to joining ICF, Dr. Hibler worked as Director of Staff Development for Head Start in Colorado. While there, one of her primary responsibilities was increasing the organization’s cultural competency to better meet the needs of it’s largely Hispanic and non-English speaking clients. She then served as lead consultant for The Diversity Channel, a private sector consulting firm, where she oversaw development of all diversity training and counseled clients on how to develop more inclusive organizations.  Later, she ran her own consulting practice, where her clients included the World Bank, private clients such as Nike Corporation, and various government organizations at the Federal and local levels. 

Throughout her consulting career, Dr. Hibler has maintained close connections to the academic community—she has taught at the college level since 1995. From 1997-2000 she worked closely with Arizona State University’s Intergroup Relations Center to develop programs that empowered the university community to improve relations between the wide range of cultural groups on campus. Most recently, Dr. Hibler completed an adjunct faculty assignment at American University’s School of International Service, where she taught intercultural communication to honor’s students.

Dr. Hibler has worked across multiple sectors (for-profit, nonprofit, academic, NGO, and government) and in multiple countries (Saudi Arabia, France, Japan, Jordan and the UK) to enhance intercultural understanding. She has a Bachelor’s degree in East Asian Studies, and a Master’s and Ph.D. in Intercultural Communication.  For the past 5 years, Dr. Hibler has taken classes and performed improv through Washington DC’s Washington Improv Theater.



Presenter: Kristin Hibler, Senior Manager, ICF International
Track: Training of Trainers; Experiential Learning
Level: All
Delivery: Game/Simulation; Skills Workshop

This session will provide participants with an opportunity to engage as participants in three improve activities and then discuss the applicability of these (and other) improve activities to cross-cultural training.  In particular, the activities will target developing (and then teaching) the essential skills of comfort with ambiguity, flexibility, self awareness and empathy, and perspective taking.

This session will first provide a five minute mini-lecture covering the literature on improve as a tool for business training and highlighting the lack of research on improve as a tool for cross-cultural training.  The session will then involve participants in three improv activities that they will conduct in pairs and small groups.  After each improv activity the large group will debrief the activity and then discuss its utility and application to a variety of cross-cultural and educational settings.  The presenter will end with guidelines for facilitating improv activities to enhance cultural competency.  This session can be delivered to a small group of 15 or a large group of up to 100.

While the session is targeted at intermediate and advanced cross-cultural educators (both trainers and teachers), beginners could also benefit from attending this session.  Participants should leave with 1) an understanding of the potential for incorporating improv techniques into cross-cultural training; 2) the ability to facilitate at least 2 improv activities in their own environment; and 3) an introduction to the literature on incorporating improve into training.