Technology Services

  • AU Student Enjoying Outdoor Wireless

    AU Unplugged

    Recent enhancements to our Wireless Campus simplify the connection process and offer improved service.

  • CIO Dave Swartz Signing SLA

    Partnering for You

    Many individuals and offices, across AU's distributed campus, contribute to the success of a system or service. Learn how Service Level Agreements are being used to sustain and increase quality service levels.

  • OIT NOC Analyst

    Unsung Heroes

    Learn about a special group of employees within the Office of Information Technology that are on duty, 24 hours a day for all 365 days per year.

  • AU Macintosh Users

    Macintosh Support

    Macintosh usage continues to trend upward representing approximately 30% of the AU campus population. Learn how support for this growing community has improved.

  • Prof. Patrick Jackson Using Classroom Multimedia Technologies

    Classroom Multimedia Services

    Incorporate multimedia into your classes and projects.

Center for Teaching, Research & Learning

CTE's Faculty Corner

The Center for Teaching, Research & Learning facilitates the appropriate use of technology as an integral component of effective teaching, scholarship, creative activities, and professional practice. The CTRL specializes in the following areas:  

  • online learning support
  • Blackboard administration
  • audio-visual services
  • videoconferencing
  • creating podcasts
  • managing specialized computing facilities

Learn about CTRL's Services


Office of Information Technology

OIT Help Desk Analyst

The Office of Information Technology provides central support for the university’s computing and telecommunications needs.  Important services offered by OIT include:  

  • operation of the university's enterprise information systems
  • information security
  • voice and data communications
  • wired and wireless networks
  • Internet and Internet2 access
  • cable television
  • Help Desk
  • technology training
  • on-site support and hardware maintenance
  • 24-hour Network Operations Center

Learn About OIT's Services


University Library

University Library

The University Library offers a variety of information technology services to the entire community. This includes:

  • support of MyALADIN and other electronic resources
  • instruction on information literacy
  • management of Library facilities using the latest technologies
  • operation of the Anderson Computing Complex

Learn About Library Services


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AUpedia

  • AU From the Inside

    Cosima Wadhwa

    Career Center
    Cosima, CAS 2008

    The American University Career Center helps undergraduates, graduates, and alumni with career development and job searching.

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