Need IT Help or Assistance Connecting Your Computer to AU’s Network
New Student Summer 2015 Information Series: Message Six
It is almost time for you to join us on campus and we can't wait to personally welcome you to American University!
Our previous information message contains instructions for securing your computer in preparation for connecting to the AU network and the Internet from on campus. Don't worry if you haven't completed those steps, or if you are having difficulty with one of the steps. Help will be available as soon as you arrive!
Stop by our 2015 Tech Fair to ask technology questions, request assistance, or have your laptop configured to use AU's wireless network, known as eagle-secure. Please bring your laptop and power cord. The Fair will be in Bender Library everyday from August 22nd through September 4th, during the following hours:
- Weekday Hours: 10 AM - 8 PM
- Weekend Hours: 11 AM - 6 PM
Please note that the times of the Tech Fair may change in response to demand. You can check the latest schedule at www.american.edu/technology/newstudents/Connection-Fair.cfm.
Hope to see you at the 2015 Tech Fair.
IT Help Desk
Office of Information Technology