AU Training Calendar


Events located at Mary Graydon Conference Room 4

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Thursday, April 2
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      • Thu 04/30/15
        9:00 am – 5:00 pm
      • Mary Graydon Conference Room 4
      • Learn about the Service Success Loop and strategies for creating strong service-client relationships in a student-centered environment. Exercises teach you how to identify what your client is requesting and how to meet emotional needs while delivering the goods and services. Also, learn how to deal with dissatisfied clients and communicate under challenging circumstances.

        Type: Training Session
        Host: Human Resources

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