With increasing demands on the time of our students, faculty and staff, and with an emphasis on customer focus, the training community has developed a full complement of coursework to make learning and development more accessible and relevant for users.
Human Resources Courses
Best Practices in Recruitment: Online Application System (OLA)
Workplace Learning and Development (HR)
Required Online Courses provided through AsuccessfulU- Performance Management Program required online courses- Contact AsuccessfulU@american.edu with any questions about completing these trainings.
Performance Management Program Overview and Goal Setting - is an online tutorial reviewing the PMP system in AsuccessfulU and the how-to's for the system.
Performance Management Program: The Mid-year Discussion - is a 30 minuate interactive video on completing the PMP Mid-Year form.
Performance Management Program: Year-end Appraisal - is a 40 minute interactive video reviewing the PMP Year-end Appraisal process focusing on how to rate goals.
Development Dimensions International (DDI)- Online professional development courses on a variety of topics - Contact firstname.lastname@example.org for log-in credentials to DDI's online training and instructions to log-in. Log-in to DDI
Coaching for Improvement - participants will build the skills to help guide people to improve their performance or work habit problems.
Coaching for Success - Leaders learn the importance of helping people learn from successes rather than mistakes, how to balance seeking and telling, and how to conduct an effective coaching discussion.
Communicating with Impact - presents the basics on how to work well together, reduce wasted time, lessen conflict, and influence interactions in a positive way.
Essentials of Leadership - teaches leaders how to get results through people, accomplish more in interactions in less time, enhance interpersonal relationships, and multiply effectiveness by motivating teams and committees to be more effective and accountable.
Getting Started as a New Leader - is for newer leaders who have direct reports for the first time. It focuses on aspects of the leader's role, such as developing a relationship with your boss, assigning work, navigating challenges with reports who used to be peers.
Leading Change - focuses on the crucial role leaders have in effectively initiating change.
Resolving Conflict - helps managers and leaders to determine when a conflict is escalating and how to minimize the potential damage.
Reviewing Performance Progress - helps managers and leaders drive performance and accountability by replacing the "dread" of performance reviews with the "human touch" that builds trusting relationships with the people who report to them.
Setting Performance Expectations - helps managers and leaders drive performance and accountability by helping people understand what is expected of them and gaining their commitment to achieving it.
For all full time AU Staff and Faculty Managers of Staff: Register for these professional development courses through Learning module.
Office of Risk Management and Safety Services
Office of Information Security
In response to the increase in attacks by cyber criminals looking to steal personally identifiable data, such as password or banking information, the University is requiring that all full-time staff complete the following security basics modules. New staff will be required to complete the training within six months of employment.
To access these courses you must log into the AsuccessfulU system using the following link, Learning Module and click "Go to AsuccessfulU." This will launch your personal profile, navigate to the Learning module by selecting the Home tab and from there you can browse and register for these online courses, register for instructor-led classes, and view your learning plan and learning history. For further assistance, please refer to the PDF User Guides listed on the AsuccessfulU portal page or email AsuccessfulU@american.edu
Security Basics Part 1
This collection of short videos will introduce you to 5 important topics designed to increase your awareness of cyber threats and help you to protect and defend American University's digital resources. Total viewing time is about 20 minutes. The topics are:
- You are the Target
- Social Engineering
- Email & Messaging
- Social Networking
Security Basics Part 2
This is the second part of a collection of short videos designed to increase your awareness videos of cyber threats and help you to protect and defend American University's digital resources. Total viewing time is about 20 minutes.
The topics are:
- Mobile Device Security
- Data Security
- Data Destruction
Additional videos are available to staff with access to AsuccessfulU. The average length of the videos is 3 minutes
Reducing Your Digital Risk: Credit Card Compliance (PCI DSS)
Reducing Your Digital Risk: Data Production
Reducing Your Digital Risk: Ethics
Reducing Your Digital Risk: Family Educational Rights and Privacy Act (FERPA)
Reducing Your Digital Risk: Federal Tax Information
Reducing Your Digital Risk For Senior Management
Reducing Your Digital Risk: Gramm Leach Billey Act (GLBA) - EDU
Reducing Your Digital Risk: Health Insurance Portability and Accountability Act (HIPPA)
Reducing Your Digital Risk: Insider Threats
Reducing Your Digital Risk: Introduction
Reducing Your Digital Risk: IT Staff
Reducing Your Digital Risk: Personally Identifiable Information (PII)
Reducing Your Digital Risk: Physical Security
Reducing Your Digital Risk: Protecting the Help Desk
Reducing Your Digital Risk: Protecting your Computer
Reducing Your Digital Risk: Protecting your Home Network
Reducing Your Digital Risk: Protecting your Kids Online
Reducing Your Digital Risk: Telecommuting and Working away from Home
Reducing Your Digital Risk: The Red Flags Rule
Reducing Your Digital Risk: WiFi Security
For all full time AU Staff and Faculty Managers of Staff:
Register for these professional development courses through our Learning Module.
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