VCL Client - OS X Configuration and Installation

Client Installation

1.   Download the client and extract the installer.

2.   Run the AU-VCL-Client application installer.

3.   Accept the default settings and finish the install process. 

For users of OSX 10.8 and above: If you receive an error that the installer is broken, you will need to change the app security settings on your Mac and then run it again.

1.   Open System Preferences and click on the Security & Privacy section.

2.   Click the General tab and unlock the control panel by clicking on the lock in the bottom left and entering your credentials.


Under the Allow apps downloaded from: section, choose Anywhere. You will be prompted to confirm your selection.


Return to the extracted application installer and launch the AU-VCL-Client package.
5.   Choose Open from the popup menu and the package should begin installing.

Client Configuration

NOTE: These settings will be saved for future sessions, so you only need to set them once. Once the client is installed and configured simply re-launch the program when you need to connect again.


After installing the client, launch the program from the Ericom Blaze folder in your Applications list.


Check Configuration:
The server and connection information should already be filled out, but check to make sure both boxes have entered and that the SSL, and Connect to remote desktops using Ericom Secure Gateway are checked. Click the Connect button.

    VCL Connection Information

Log into the VCL system using your AU username and password.


Uncheck Acceleration:
Choose the desktop pool that you wish to log into. Uncheck the box labeled Enable Enhanced RDP Compression and Acceleration.

VCL Desktop Pools

That's It!:
If you would like to enable sharing between your local computer and the virtual desktop, or if you need to change the default desktop resolution see the steps below. Otherwise, click the Connect button and you will be logged into the VCL system.


Advanced Configuration:
To access other configuration options, click the Advanced button.

VCL Advanced Settings

Display Settings:
To change the default resolution of the virtual desktop, use the slider at the top. When placed all the way to the right, the desktop will load fullscreen. You can also change the display of the connection bar from this menu.

VCL Display Options

Enable Clipboard/Printers:
To setup access to your local computer, click the Local Resources tab and check the boxes next to Clipboard and Printer. This will allow you to copy and paste files and text from one desktop to the other as well as print using your locally installed printers. Click the More Devices ... button to see other drives you can access.

VCL Devices

Local Drive Access:
In the More Devices screen, check all three boxes to enable access to all of your local drives (including CD/DVD and USB devices). Click the OK button to finish.

VCL Drives