You are here: American University Veterans Who to Contact

Veterans Services Staff

The Veterans Services Office is located in AU Central - 201 Asbury Building. Appointments are required to speak in-person to Veterans Services Staff. You can also schedule an appointment to speak with us via phone/zoom during regular business hours. 

All are encouraged to contact the AU Veterans Services Office at veterans@american.edu for the most timely response.

For answers to commonly asked questions please visit: Veteran Services 

Alicia Marsh Associate Director Veterans Services PRO | AU Central

Alicia Marsh has been on staff at American University since 2012. She currently helps military-connected students use the VA Education benefits they’ve earned towards a degree at AU. Alicia previously

  amarsh@american.edu

  (202) 885-8017

Dymeah Casey Assistant Director Veterans Services PRO | AU Central

Dymeah Casey has been a part of American University's community since January of 2020. They first came to American University to complete their undergraduate degree in International Studies while also

  dcasey@american.edu

  (202) 885-3992

Steven Betsch Veterans Services Coordinator PRO | AU Central

Steven served for 5 years in the Navy Submarine Force. He served on board USS Helena & USS Indiana, where he is a plank owner. He is currently finishing his Masters in Public Administration. He worked

  sbetsch@american.edu

Who Should I contact?

 

Issue
AU Veterans Services Office
Veterans Affairs (VA)
Academic Advisor/Office of the Registrar
Financial Aid
How do I drop a class?  
   
 X
 
Where do I report classes added or dropped?
 X
     
Where do I find out which programs are eligible for VA benefits?
 X
     
Where do I apply for yellow ribbon funding?
 X
     
Where do I apply for VA work-study?
 X
     
Where do I report mitigating circumstances for a dropped course?
 
 X
   
Where do I complete a Request for Certification form?
X
     
How do I know which GI bill benefit to use?
 
X
   
Where do I get my Certificate of Eligibility?
  
 X
   
How many months do I have left on my VA benefits?
 
 X
   
Where do I confirm my monthly enrollment verification?
 
 X
   
How many Credits transfer from my military service?
   
X
 
Where do I find out about student loan options?
     
X
How do I determine how much my housing allowance payment will be?
 
X
   

Veterans Affairs (VA): 1-800-442-4551 or ask.va.gov

Need to Speak to the Veterans Services Office?

Frequently Asked Questions Database

Get answers to commonly asked questions 24/7!

FAQ Database