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Events Located at Mary Graydon Conference Room 245

  1. This course is the foundation for AU~s Service~Excellence Program. Learn about the Service Success~Loop and strategies for creating strong service-client~relationships in a student-centered environment.~Exercises teach you how to identify what your client~is requesting and how to meet emotional needs while~delivering the goods and services. Also learn how to~deal with dissatisfied clients and …more

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    Human Resources
    Training Session
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