You are here: American University Coronavirus Community Resource Campus Services and Hours

Campus Services and Operating Hours

The following services and resources are available on campus. As the University continues to monitor the developments around COVID-19, we will provide updates and make adjustments.

Shuttle

AU’s shuttle schedule is operating on an adjusted schedule. Please continue to monitor the schedule as the service may be reduced in the coming weeks.

Bender Library

Bender Library is currently closed to the public and operating in a virtual function. During this time, there will be limited staff on-site to scan and deliver materials electronically requested by students. Detailed requests for materials can be placed through the library catalog or emailed to circulation@american.edu.

Dining Services

In accordance with the public health and safety recommendations, AU Dining will be operating on the following schedule from March 24 to March 29:

Starbucks

7:00 a.m. - 3:00 p.m.

Eagles Nest

8:30 a.m. - 4:00 p.m.

Mary Graydon Center (Outside of Pom + Honey)

Tuesday (3/24) to Friday (3/27)
Breakfast: 8:30 a.m. - 10:30 a.m.
Lunch: 11:30 a.m. - 1:30 p.m.
Dinner: 5:00 p.m. - 7:00 p.m.

Saturday (3/28) to Sunday (3/29)
Brunch: 10:00 a.m. - 1:00 p.m.
Dinner: 5:00 p.m. - 7:00 p.m.

We will continue to provide dining services updates on a regular basis.

Counseling services

Counseling Center triage hours are Monday through Friday, 10 a.m. to 12 p.m. and 1 to 4 p.m. Please contact AUCC ProtoCall Services (202-885-7979) if requiring urgent assistance outside of these hours.

Students seeking assistance with non-medical concerns about COVID-19 can contact the Counseling Center remotely as in-person services are suspended at this time. Please follow this link to access AUCC triage services.

Faculty and staff are encouraged to seek support via the Faculty and Staff Assistance Program (FSAP) which is confidential and makes professional personal counseling services available to all full-time and part-time faculty and staff members and their immediate families. Contact Dale Rampell at FSAP@american.edu or 202-885-2593.

Student Health Center

If you or a family member has had a potential COVID-19 exposure as outlined by the CDC, please call (202) 885-7777 or email SHCcoronavirus@american.edu for further instructions. Please call ahead of time rather than coming directly to the Student Health Center or making an appointment online. Messages will be checked Monday through Friday between 9:00 a.m. and 4:30 p.m.


If it is after 5 p.m. on a weekday or a weekend and students have concerns or questions, they should call the Nurse Advice line at 833-381-8545.