Vision and Mission

Our mission is to effectively operate and maintain a safe, functional, clean, and attractive living and learning environment at American University.

Our focus is on the interaction of people, facilities and service delivery systems.Our efforts are combined in an efficient system of well defined, reliable processes focused on preventing facility problems, responding to problems when necessary and exceeding customer expectations.

Our decisions and actions are consistent with an understanding of the university’s strategic direction and based in an appreciation of the interdependence of all university departments.