You are here: Shuttle Frequently Asked Questions

Back to top

Frequently Asked Questions

Track your AU shuttle bus "live" by downloading the new app at www.TransLocRider.com. The Rider app gives you real-time tracking and shuttle arrival prediction so you'll never miss the bus again.

The Red Route:

  • Begins at Metro
  • Enters main campus via Rockwood Gate
  • Stops at South campus
  • Continues to Kogod making a left at Massachusetts Ave. and travels to the Spring Valley Building.

Return trip:

  • Travels up Massachusetts Ave.
  • Right turn into main campus
  • Stops at Hughes
  • Continues to South side of campus exiting Rockwood Gate
  • Stops at East Campus
  • Returns to Metro.

The Blue Route

  • Begins at Metro
  • Enters main campus via Rockwood Gate
  • Stops at South campus
  • Continues to Kogod making a right turn towards Ward Circle
  • Continues back to Metro.

The Red Express

(M-F, morning and evening rush hour)

  • Begins at Metro
  • Non-stop until making a right at Ward Circle
  • Stops in front of the Katzen Art Center.
  • Second stop at the Spring Valley Building

Return trip:

  • Travels up Massachusetts Ave.
  • Stops at the Massachusetts Ave. stop across from the Katzen Art Center
  • Continues around Ward Circle to Metro.

Periodic adjustments are made to the number of buses servicing individual routes, based on the information gathered during our quarterly Transportation Operations review of ridership trends. Three main aspects are included in the review:

  1. Registrar classroom schedules - location and start and stop times of scheduled classes
  2. Special events requiring additional shuttle resources
  3. TransLoc Ridership Reports indicating passenger count for specific stops
  4. Feedback from staff, faculty and students
  • e-mail: shuttle@american.edu
  • Transloc app - riderapp: under settings, select "How was your ride?", enter e-mail and comment.

AU shuttle drivers are trained to consider safety first. Shuttle stop locations have been chosen carefully to minimize the possibility for accidents. As per policy, they will not stop anywhere else.

  • Red Route starts from Metro M - F at 7 a.m.
  • Blue Route starts from South campus M - F at 6:10 a.m. and travels to Metro, and leaves Metro at 6:25 a.m.
  • Red Express starts M - F from Metro at 7:45 a.m.

Weekend hours start at 8 a.m. from Metro (Red Route) and South Campus (Blue Route). See the Shuttle Website for a complete listing of shuttle schedules.