Frequently Asked Questions

Students, faculty and staff can register their bicycle by visiting american.t2hosted.com/ then visiting the Public Safety building to pick up your decal. You must bring your AU ID in order to pick up your decal. For additional questions call 202.885.2527 or stop by the Public Safety building between the hours of 9:00 a.m. to 5:00 a.m., Monday through Friday.

Students

In order to grant students temporary access to a building, an email from a professor or written confirmation of a room request is required. For semester access, please have your professor e-mail us, and access will be provided on the student's ID card.

Faculty or Staff Members

An email from a department supervisor or director detailing permission is required to grant access.

Please send all requests to: access@american.edu

Only department authorized key requesters may submit a key request. When submitting a request, please be sure to include a GL code for billing charges, as well as the name and AUID number of the individual who requires the new key.

Please send all requests to:
access@american.edu

Requests for a security survey or any security-related devices, including cameras and electronic locks, should be sent to: access@american.edu


Call Public Safety's emergency line at (202) 885-3636 and Public Safety officers will respond and evaluate your condition. If they determine your condition is a medical emergency, District of Columbia Fire Department will be contacted to assess you and determine whether a hospital transport is necessary. If this is this case, you will be transported by ambulance to the hospital.

Community members may also call Public Safety at (202) 885-2527 to speak with a Dispatcher who will provide a cab voucher to Sibley Memorial Hospital.

Send an e-mail with your name and case information to: dps@american.edu

Visit the Public Safety office located on East Campus (3501 Nebraska Avenue NW, Washington, DC 20016) or call our dispatch office at (202) 885-2527 and an officer will be sent to you to take a report.

Send an e-mail with all the specifics of the event to dps@american.edu. Please try to provide at least a few days advance notice of special event security requests.

Special patrols through a specific building or space will be deployed automatically in the event of a spike in crimes occurring in that area. To request specific patrols for a special event, send an e-mail to: dps@american.edu

View our complete RAD schedule at our Crime Prevention page. To sign up for a class, or to request more information, e-mail Lieutenant Rima Sifri at: sifri@american.edu

Send an e-mail to dps@american.edu with your full name, organization, or class and what questions you would like to ask.

Send an email to dps@american.edu with your full name, include the actions of the employee and their name.

Contact the OneCard & Dining Services Office at 202.885.2273 or email: idcards@american.edu

Contact Lieutenant Rima Sifri at 202.885.2563 or dps@american.edu. Please provide your name and organization as well as what specific topics you would like to cover.