The way you do your work is just as important as what you accomplish. That’s the importance of competencies. Competencies are realistic, observable behaviors that relate to your goals. In other words, they are the skills you need to fulfill the responsibilities of your job. This Competency Dictionary is designed to give greater detail about the competencies required of you in your position. It is intended to make clear what the standards of performance are across all levels of staff positions, and ensure that the university maintains consistent expectations of managers.