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Photograph of Jill Klein

Jill Klein Executive in Residence Unknown

Additional Positions at AU
Executive in Residence, Information Technology & Analytics
Bachelors, Economics/History, Cornell University; Masters in Business Administration, Finance, American University

Favorite Spot on Campus
Benches on Quad- enjoying lunch on a sunny day
Jill Klein is an accomplished academic leader, educator, advisor, board member, and corporate executive. Throughout her career, Jill has achieved many digital firsts, transformed organizations, advocated for gender equity, and developed new generations of industry leaders. She has influenced pioneering business decisions in corporate and higher education settings to make a meaningful impact by combining her digital, education, and leadership expertise.

Jill’s early career has spanned roles at JP Morgan, IBM, Riggs Bank, and The Advisory Board. She was applying fintech strategies long before the term, fintech, was mainstream. While serving as the CIO for a regional bank, Jill directed one of the first large-scale IT outsourcing transactions. That transaction informed her opinion about how firms could leverage expertise inside and outside of their organization to attain strategic advantage.

Jill pivoted to higher education from a corporate career, accepting the position of Executive in Residence at American University in Information Technology and Analytics at the Kogod School of Business. As a full time faculty member, she taught a wide range of graduate and undergraduate courses focused on information technology and digital transformation. In 2015, Jill was appointed Kogod’s Dean for Digital Initiatives. She launched Business@American, Kogod’s online MBA and MS in Analytics where Jill developed and launched online professional graduate programs, at American University’s School of Professional & Extended Studies where she served as the Dean from 2018- 2021. In March 2022, Jill was appointed Interim President, Elect at Pitzer College,a liberal arts college emphasizing environment and interdisciplinary studies, the arts, humanities and social, behavioral and natural science. Pitzer is part of The Claremont Colleges, a unique consortium of five undergraduate and two graduate colleges.

Jill has had the distinction of serving on the board for Women in Technology’s Leadership Foundry and has guided the organization to help advance women to the corporate boardroom through sustained research and curriculum development, including training with the National Association of Corporate Directors. Jill is also a lifetime member of Leadership Greater Washington, an organization focused on bringing together the most talented people in the region in a variety of sectors from academia to banking to nonprofit and has served as DC co-chairperson for 50/50 Women on Boards advocacy campaign for the past decade.

Jill serves as the Vice Chairman and member of the Executive Committee at Pitzer College and ex-officio member of the Nominating & Governance, Audit, and Finance Committees. Previously, she served as chairman of the Academic Affairs Committee, which oversaw the educational mission of the College.

She has been recognized with numerous honors, including the 2020 The International Alliance for Women World of Difference Award, the 2019 Women in Technology Leadership Award, and a seat on The Leaders Council for the Women’s Business Collaborative. In 2012 Jill was appointed to Cornell University President’s Council of Cornell Women and continues to serve in that capacity.

Jill earned an AB from Cornell University and an MBA from American University.
For the Media
To request an interview for a news story, call AU Communications at 202-885-5950 or submit a request.


Spring 2022

  • CORE-105 Complex Problems Seminar: Living As a Digital Citizen

  • ITEC-200 Edge of Information Technology

2022 Term 1

  • ITEC-616 Managing Digital Organization

Partnerships & Affiliations

Scholarly, Creative & Professional Activities

Executive Experience

CIO, Riggs National Bank, NA Client Executive, IBM Corporation Managing Director, The Advisory Board Company

AU Experts

Area of Expertise

Information technology, information systems, e-business, emerging information technologies, women and leadership, women in technology

Additional Information

Jill Klein teaches graduate and undergraduate courses in the management of information systems, impact of emerging information technology, business analysis, and project management. She serves as the faculty advisor to Kogod's American Information Society and the Kogod Women in Business.  She cochairs the Information Technology Executive Council (ITEC), which consists of 20 industry executives who advise on curriculum, career awareness, and faculty research. During the past 25 years, Klein has led IT organizations and influenced major business decisions through the design and implementation of information technology. In the early 1990s Klein, then CIO at Riggs Bank, implemented an outsourcing relationship with IBM that established many of the strategic outsourcing standards adopted in transactions during the past decade. Klein’s diverse career includes for-profit research, business consulting, IT sales, and entrepreneurship. Klein is an active member of the Society for Information Management (SIM), a national and regional professional organization fostering a management exchange among IT corporate, government, academic leaders, and Women In Technology, where Klein serves on the Leadership Foundry and works with the Young Professional Special Interest Group. Klein also serves on the board of directors for the Data Interchange Standards Association (DISA), an association dedicated to developing cross-industry standards for electronic data interchange. Klein’s professional affiliations keep her close to leading-edge e-business events.

For the Media

To request an interview for a news story, call AU Communications at 202-885-5950 or submit a request.

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