For the Fall 2021 semester, Technology Services will have no PC laptops to loan to faculty or staff. Our circulating laptop collection is being used by library staff in support of online learning and the university's hybrid work model.
Faculty and staff may reserve a Chromebook by emailing firstname.lastname@example.org. Chromebooks run the Chrome OS operating system and can connect to classroom AV through an HDMI connection. They run Windows Office 365 programs in the browser only.
Tech Services is operating through curbside pickup only. Call to request same day pickup. When you arrive at the library, call from the front of the building, and Tech Service staff will bring you your items contact free.
Tech Services cubside pickup - (202)885-3229
Know what you're looking for, but not what it's called? Check out this visual guide.
Circulating Technology Equipment
The Technology Services Desk has several types of circulating technology, including:
- Graphing, Scientific, and Financial Calculators
- HDMI Cables
- Laptops (Dell Chromebooks)
- Power Cords (USB-C, Magsafe 1 and 2)
- SD Card Readers
- Video Adapters
Items may be borrowed for one week loan by current American University students, faculty and staff. Laptops and Chromebooks may be borrowed for one day loan (due the next day. Items may leave the library, but should not be left unattended. Items cannot be renewed online or by phone. Items may be re-checked out in person on or before the due date. If Tech Services is currently out of a particular item, users must wait 4 hours to re-checked out.
Fines will be charged for items that are returned late at the rate of $4.00 per day. Replacement fees will be charged for items lost or stolen while checked out.
Faculty Technology Collection
The library also has a collection of classroom technologies available for checkout to AU faculty and staff members only, including:
- Conference Call Speaker/Mic
- HD Webcams
- Portable Projectors
- Presentation Remotes
Standard checkout times are for one week loans. Items cannot be renewed online or by phone and must be renewed in person. Fines will be charged for items that are returned late at the rate of $4.00 per day. Replacement fees will be charged for items lost or stolen while checked out.
AU Faculty and staff can reserve Chromebooks directly by emailing email@example.com.
Repair Replacement Chromebooks
Tech Services has a dedicated collection of Chromebooks for use by AU students, faculty and staff whose own laptops are damaged and being repaired. These Chromebooks can be checked out for as long as the repair takes.
You must attach a receipt, work order, or other document indicating that repairs are underway before submitting your request. When a Chromebook is available, you will receive an email from Tech Services. To request a long term loan, fill out the Request Form.
Classroom Response Technology
The Library does not loan classroom response hardware as this field has largely moved to cell phone based polling apps. The Center for Teaching, Research and Learning (CTRL) provides support for two response apps on their webpage -
Poll Everywhere and Socrative