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Academic Support & Access Center


Academic Support & Access Center
Fax: 202-885-1042
Mary Graydon Center, Room 243

Monday-Thursday 9:00a.m. - 7:00p.m. Friday 9:00a.m. - 5:00p.m.

Academic Support & Access Center
4400 Massachusetts Avenue NW
Washington, DC 20016-8027

Possible Accommodations

Accommodations information

In compliance with federal and state regulations, and policy and practice of American University, ASAC provides academic services tailored to individuals and without charge. These services may include:

Testing Accommodations

Whenever possible, testing accommodations such as extended time or the use of a computer can be arranged between the student and professor based on the information provided in the student's accommodation letter. If the ASAC office is needed to coordinate arrangements for accommodations, the student and professor must complete and submit a "Request for Accommodations" form to the ASAC office at least a week prior to an exam. The form can be found on our “Quick Links” page. (Deadlines before midterms and finals will be communicated to all students by email each semester). [back to top]

Alternative Formats 

ASAC will provide materials in alternative format for required course materials such as textbooks, electronic documents, exams and other print materials. These materials can be converted into large print, Braille, and various electronic formats. Students who wish to obtain materials in accessible formats should make requests as early as possible in order to receive them in a timely manner, as we process request on a first come first serve basis. [back to top]

Note Takers

ASAC will provide eligible students with a classroom note taker. All requests for note takers should be made to ASAC at the beginning of the semester. ASAC enlists the involvement of the professor in making an announcement for a note taker. Students are responsible for informing the ASAC office regarding the status of announcement response. [back to top]


ASAC will provide a scribe for students needing assistance in writing for course examinations. These arrangements are coordinated in conjunction with testing accommodation requests. Students for whom this is an approved accommodation can request this service by completing a "Request for Testing Accommodations" form and submitting it to ASAC at least 7 days prior to an exam. [back to top]


Information for Students: 

The Role of the Interpreter: The interpreter facilitates communication between deaf and hearing members of the AU community. Interpreter conduct is governed by the Registry of Interpreters for the Deaf Code of Ethics: Understanding the role of the interpreter will help avoid problems and conflicts during an assignment (for instance: an interpreter is not a notetaker on an assignment).  

Scheduling, Changes, and Cancellations: Interpreting requests should be submitted to the ASAC at least five full business days before the assignment, to allow as much time as possible to secure an interpreter. Keep in mind that ASAC operating hours are Monday-Friday, 9:00am-5:00pm. Late requests are not guaranteed to be filled. If there are changes or cancellations to a request, please notify the ASAC as soon as possible. 

If you are a prospective deaf student interested in learning more about accommodations and services through the Academic Support and Access Center, please contact us at

Information for Interpreters: Ethical Conduct, Certification, and Compensation: Interpreters are expected to adhere to the ethics guidelines as outlined by RID at all times. The ASAC pays interpreters according to their certification from RID (or equivalent) with consideration of experience, subject area expertise, and education. Certified interpreters must provide the ASAC a copy of their current identification card upon hire or by request. 

Reporting Hours: AU pays rounded up to the quarter hour, with a two hour minimum. Invoices can be submitted either monthly or bi-weekly, and are due on the first and/or third Friday of the month. If an invoice is submitted between the first and third Friday of the month, the invoice will be processed on the next due date. Additional information regarding submission of invoices is available upon request. If you are a freelance interpreter interested in joining our team of interpreters, please contact the Interpreter Coordinators at or by calling 202.885.3312. [back to top]

Auxiliary Aids

Students who require the use of auxiliary aids will be permitted to use such aids, including but not limited to, tape recorders, Braille or recorded texts, oral or manual interpreters, note takers, other assistive or adaptive equipment, or assistants. In many cases, the University's role will be to inform students of programs or organizations which assist with auxiliary aids. University responsibility for provision of auxiliary aids will be determined on a case-by-case basis. The University does not provide wheelchairs, hearing aids, personal attendants or other kinds of "personal devices." [back to top]