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Orientation FAQs

Below you will find some of our most frequently asked questions regarding summer orientation programs for new students to AU. If you cannot find an answer to your question, please contact our office. Please do not hesitate to contact the Office of Orientation via our phone (202-885-3303) or by email (

Attending Eagle Summit is a great way to navigate campus, connect with your peers, and learn ways to make your transition to college successful! Last year more than 94% of first-year students attended Eagle Summit!

At Eagle Summit we focus on time spent in small groups led by Orientation Leaders, to help students establish connections. We also introduce attendees to various campus resources, and highlight the many facets of being a part of the AU community.

The summer Eagle Summit sessions are two-day (overnight) programs, which give students the opportunity to experience campus, spend the night in a residence hall, and make connections with their peers prior to the start of the fall semester. The August Eagle Summit sessions are one-day programs which provide students with the “nuts and bolts” of information that they will need, prior to the start of classes. Students will also be able to explore campus, learn about resources, and make connections with their peers. Since the August Eagle Summit sessions occur during Welcome Week, they do not include an overnight experience.

Each summer Eagle Summit session offers a similar experience. Since students register for classes outside of orientation there is no direct advantage for registering for earlier sessions as opposed to later ones. However, the summer Eagle Summit sessions include an overnight experience and are completed prior to move-in, while the fall Eagle Summit sessions are one-day programs and happen during Welcome Week.

No. Students will register for classes during the summer, outside of orientation. First-year students will receive detailed communication from the First-Year Advising office, prior to the start of registration. However, during orientation students will have the opportunity to meet with their advisor and review their schedule.

We invite and encourage parents and family members to attend Eagle Summit. Our program hosts a fully concurrent family & guest orientation program, that overlaps with the student schedule at times. In the past, about half of our incoming students have registered a guest.

It takes 48-72 hours after you deposit to get invited to register for Eagle Summit, you will see an error message in the time between. Once you are in our system you will receive an email to your AU account inviting you to register.

It could be that you have not yet claimed your AU email address. Although most students need to claim an email account in order to deposit, because the deposit happens in the portal, students who had a deposit waived would not necessarily have had to enter the portal yet. Please create an account through the myAU portal login page, you should then be imported in our system in 24-48 hours.

It's very important that all new students activate their portal account and use it to register for the Summit and Welcome Weeks programs. You will receive official information from AU at your AU e-mail address, and you'll use the portal to view your student accounts, pay tuition, add money to your EagleBucks account, and in the future, even register for classes. The only way to get used to using the portal is to use it! If you're having trouble activating your account or logging on to the portal, call the AU Help Desk at 202-885-2550. The Help Desk can also assist you if you've forgotten your password. If you don't have access to the Internet, please contact our office and we'll be happy assist you over the phone.

Students can go back into their reservation and add parents/guests to their Eagle Summit reservation.

We are only currently registering Fall 2018 students. However, we will have a January Eagle Summit session and Winter Welcome in the spring.

Orientation cancellations, changes, and refund requests must be submitted via the online Changes & Refund Request ( and must be received at least 5 business days prior to the program for which you've been confirmed.

Students: $165, Guests: $95, Guests Under 12: $50. There are also optional fees for additional housing accommodations (see Housing Accommodations below).

The program fee covers 4 meals (lunch, & dinner on Day 1 and breakfast & lunch on Day 2), program materials/supplies, and supplements the compensation of our Orientation Leader student staff. The student fee also includes one night in the residence halls since it is required that students stay in the halls during Eagle Summit.

The program fee covers 3 meals (lunch on Day 1 and breakfast & lunch on Day 2), program materials/supplies, and supplements the compensation of our Orientation Leader student staff.

For students: the program fee of $165 covers your housing the night between Day 1 and Day 2 of Eagle Summit. If you would like to stay with us on campus the night before your session (called an early arrival) it would be an additional $55. Guests/family are permitted to stay on campus as well, but in a different building than students. The rates are: $77 per person/per night in double occupancy room or $95 per person/per night for a single occupancy room. All guest rates include a mandatory 14.8% DC sales tax. Guests may also arrive the night before orientation for the $77 or $95 rate. Guest Housing will be in Federal Hall, the newest addition to the AU campus. Bedrooms in Federal Hall come with 2 single beds, dressers, desks, a private bathroom, a full linen/towel package. Guest housing also includes Wi-Fi, access to three AU Rec Centers and the AU shuttle, as well as 24-hour desk services in the Hall.

There are early arrival options in the registration system for students and parents. You may go into your orientation registration anytime up to 5 days prior to your session to add an early arrival. The cost of early arrival housing for students is $75.

Students will be staying in a traditional residence hall with other new students, orientation staff, and residence life staff. Students are required to stay on campus during all of Eagle Summit. Parents who opt to stay on campus will be staying in the new East Campus suites. There are single and double occupancy rooms – both room types have their own private bathrooms. We offer an option for students (and parents) to check into their residence halls the night before Eagle Summit, but the night before (called “early arrival” is not required). Parents/guest may also choose to stay in a local hotel please see:

Students will be assigned to their Eagle Summit room if they opt for an early arrival. Students will be placed on the same floor as other early arrival students. We have orientation leaders living in the halls as well as residence life staff. Students may check in beginning at 3pm on the early arrival day and staff will be available 24/7 to check students in as they arrive. Orientation Leaders will host an optional on-your-own dinner in Tenleytown for Early Arrival students.

Welcome Week is not required, unless students are part of a specific cohort or program that may require it. However Welcome Week is designed with our new first year students in mind to connect them to campus, each other, and DC.

We’re excited you are interested in Explore DC; registration is now open. More information about the program can be found on the Explore DC website. You can register for the program using the "Welcome Week" tab of the Eagle Summit registration site

Almost all the Welcome Week program are free and open to all new students. If you opt to attend Eagle Summit in August, you must register and pay the fee. Explore DC is also optional, but does require registration and a paid fee.

For information about Language Placement Exams please visit the following site: If you are required to take an in-person paper exam we suggest scheduling it for late afternoon on Day 2 of your session. Please note students who plan to take a foreign language during their freshman year are encouraged to take the foreign language placement exam prior to participating in Eagle Summit.

New student move-in will be Friday, August 17 and Saturday, August 18th. Students will receive move-in assignments which will be emailed out by the Housing and Residence Life office by June 15th. Please check out the First Year Housing guide for more information:

Students may update their information anytime at Any change must be made by you through the portal.

All-American Weekend will be October 19-21, 2018. More details will be mailed home in early August and registration will open the first week of classes in late August.

The New Student Checklist is a Web-based tool on your portal that you can use to keep track of all the tasks you need to accomplish before you begin classes in the fall, such as selecting a meal plan or completing your health insurance waiver. You can access the checklist by signing into the portal and then clicking on Activities and Events in the gray bar on the right side of your screen. Under Personalized Links you'll see a link to Student Checklists. When you click on New Student Checklist, you'll be directed to your own personalized information and will be able to complete tasks directly through the portal. Once you've completed a task, you can place a check mark next to it to indicate that it's been completed.

· Your results from the Foreign Language Placement Exam (if applicable)
· Some sort of alarm clock/phone
· Comfortable walking shoes
· Casual and warm-weather attire, as well as a sweatshirt or light sweater for air-conditioned rooms
· Overnight Toiletries
· Umbrella - DC weather is sometimes unpredictable

Sheets or a towel for your overnight in the residence hall. We'll provide them for you! Your pets- as you may or may not already know, the residence halls are pet-free, so please leave Sparky at home. Your friend from high school who's going to XYZ University- coming to AU is a new and exciting opportunity to build connections with other first-year students. Additionally, students and their guests will attend a parallel, but separate program.

You can submit your own electronic photo for your AU Student ID card using the New Student Checklist on the portal. Photos must be submitted by midnight on July 31 in order to avoid lines during August move-in. Physical One Cards will be provided during August move-in through Welcome Week. Please contact One Card & Dining Programs team at 202-885-2273 or at with any additional questions. More information can be found at

Housing assignments will be sent to each student's AU e-mail address in late summer. The name of your roommate will be included in that correspondence. You can reach Housing and Residence Life by phone at 202-885-3370 or by e-mail at

If you are a first-year student living in the residence halls, you will be automatically enrolled in the 175-block plan unless you select one of the other plans available to new students. You'll find out how to select or change your plan during orientation. Information regarding all available plans is on the One Card and Dining Web site at You may change your meal plan in person within 15 days of the start of the semester. If you have further questions about Dining Services at AU, email or call 202-885-2273.

Shuttles will run generally every 15 minutes from 6:15am-12:30am Monday-Thursday and they have extended hours on Friday until 3:30am. For more information please visit: