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Orientation FAQs

Below you will find some of our most frequently asked questions regarding summer orientation programs for new students to AU. If you cannot find an answer to your question, please contact our office. Please do not hesitate to contact the Office of Orientation via our phone (202-885-3303) or by email (Orientation@american.edu)

Attending Eagle Summit is a great way to navigate campus, connect with your peers, and learn ways to make your transition to college successful! Last year, a large majority of first-year students attended Eagle Summit!

At Eagle Summit we focus on time spent in small groups led by Orientation Leaders, to help students establish connections. We also introduce attendees to various campus resources, and highlight the many facets of being a part of the AU community.

Students stay in Anderson Hall and are assigned a roommate, as space permits. The room includes twin-sized beds made up with 2 flat sheets, 1 pillow with a pillow case, 1 blanket, and 1 towel. Anderson Hall bathrooms are communal and separated by gender identity, there are also separate single-stall non-gendered restrooms in the hall. Guests stay in Federal Hall. If 2 guests are listed on the same registration, they will be housed in the same room. Federal Hall rooms include twin-sized beds made up with 2 flat sheets, 1 pillow with a pillow case, 1 blanket, and 1 towel. Federal Hall includes private bathrooms in each rooms. Guests and students will have access to free Wi-Fi, the university shuttle, and 24-hour desk services.  

The summer Eagle Summit sessions are two-day (overnight) programs, which give students the opportunity to experience campus, spend the night in a residence hall, and make connections with their peers prior to the start of the fall semester. The August Eagle Summit sessions are one-day programs which provide students with the “nuts and bolts” of information that they will need, prior to the start of classes. Students will also be able to explore campus, learn about resources, and make connections with their peers. Since the August Eagle Summit sessions occur during All American Welcome, they do not include an overnight experience.

Each summer Eagle Summit session offers a similar experience. Since students register for classes outside of orientation there is no direct advantage for registering for earlier sessions as opposed to later ones. However, the summer Eagle Summit sessions include an overnight experience and are completed prior to move-in, while the fall Eagle Summit sessions are one-day programs and happen during All American Welcome.

No. Students will register for classes during the summer, outside of orientation. First-year students will receive detailed communication from the First-Year Advising office, prior to the start of registration. However, during orientation students will have the opportunity to meet with their advisor and review their schedule. For more information, visit AU's new students website.

We invite and encourage parents and family members to attend Eagle Summit. Our program hosts a fully concurrent family & guest orientation program, that overlaps with the student schedule at times. In the past, about half of our incoming students have registered a guest.

It takes 48-72 hours after you deposit to get invited to register for Eagle Summit, you will see an error message in the time between. Once you are in our system you will receive an email to your AU account inviting you to register.

It could be that you have not yet claimed your AU email address. Although most students need to claim an email account in order to deposit, because the deposit happens in the portal, students who had a deposit waived would not necessarily have had to enter the portal yet. Please create an account through the myAU portal login page, you should then be imported in our system in 24-48 hours.

It's very important that all new students activate their myau.american.edu portal account and use it to register for the Summit and Welcome Weeks programs. You will receive official information from AU at your AU e-mail address, and you'll use the portal to view your student accounts, pay tuition, add money to your EagleBucks account, and in the future, even register for classes. The only way to get used to using the portal is to use it! If you're having trouble activating your account or logging on to the portal, call the AU Help Desk at 202-885-2550. The Help Desk can also assist you if you've forgotten your password. If you don't have access to the Internet, please contact our office and we'll be happy assist you over the phone.

Students can go back into their reservation and add parents/guests to their Eagle Summit reservation.

We are only currently registering Fall 2019 students. However, we will have a January Orientation session and Winter Welcome in the spring.

Orientation cancellations, changes, and refund requests must be submitted via the online Changes & Refund Request (http://bit.ly/otrrefunds19) and must be received at least 7 days prior to the program for which you've been confirmed.

Students: $165, Guests: $100, Guests Under 12: $50. There are also optional fees for additional housing accommodations (see Housing Accommodations below).

The program fee covers 4 meals (lunch, & dinner on Day 1 and breakfast & lunch on Day 2), program materials/supplies, and supplements the compensation of our Orientation Leader student staff. The student fee also includes one night in the residence halls since it is required that students stay in the halls during Eagle Summit.

The program fee covers 3 meals (lunch on Day 1 and breakfast & lunch on Day 2), program materials/supplies, and supplements the compensation of our Orientation Leader student staff.

For students: the program fee of $165 covers your housing the night between Day 1 and Day 2 of Eagle Summit. If you would like to stay with us on campus the night before your session (called an early arrival) it would be an additional $55. Guests/family are permitted to stay on campus as well, but in a different building than students. The rates are: $75 per person/per night in a double or single occupancy room. All guest rates include a mandatory 14.95% DC sales tax. Guests may also arrive the night before orientation for the $75 rate. Students will stay in Anderson Hall. Guests will stay in Federal Hall, the newest addition to the AU campus. Bedrooms in Federal Hall come with 2 single beds, dressers, desks, a private bathroom, a full linen/towel package. Guest housing also includes Wi-Fi, access to the AU shuttle, as well as 24-hour desk services in the Hall.

There are early arrival options in the registration system for students and parents. Students won’t be able to add early arrival options to an already submitted registration, so they’ll need to submit a request to the Refund & Changes Request form -- http://bit.ly/otrrefunds19.  Sessions close 7 days before the session, so the request has to be submitted prior to then. The cost of early arrival housing for students is $50.

Students will be staying in Anderson Hall with other new students, orientation staff, and residence life staff. Students are required to stay on campus during all of Eagle Summit. Parents and guests who opt to stay on campus will be staying in Federal Hall; the new East Campus suites. There are single and double occupancy rooms – both room types have their own private bathrooms. We offer an option for students (and parents) to check into their residence halls the night before Eagle Summit, but the night before (called “early arrival” is not required). Parents/guest may also choose to stay in a local hotel please see: http://www.american.edu/ocl/orientation/Local-Hotels.cfm

Students will be assigned to their Eagle Summit room if they opt for an early arrival. Students will be placed on the same floor as other early arrival students. We have orientation leaders living in the halls as well as residence life staff. Students may check in beginning at 3pm on the early arrival day and staff will be available 24/7 to check students in as they arrive. Orientation Leaders will host an optional on-your-own dinner in Tenleytown for Early Arrival students.

All American Welcome is not required, unless students are part of a specific cohort or program that may require it. However All American Welcome is designed with our new first year students in mind to connect them to campus, each other, and DC.

For information about Language Placement Exams please visit the following site: http://www.american.edu/cas/wlc/placement.cfm. If you are required to take an in-person paper exam we suggest scheduling it for late afternoon on Day 2 of your session. Please note students who plan to take a foreign language during their first year are encouraged to take the foreign language placement exam prior to participating in Eagle Summit.

New student move-in will be Tuesday, August 20 and Wednesday, August 21. Students will receive move-in assignments which will be emailed out by the Housing and Residence Life office. Please check out the First Year Housing guide for more information: http://www.american.edu/ocl/housing/firstyear.cfm

Students may update their information anytime at www.american.edu/mycontacts. Any change must be made by you through the portal.

All-American Weekend will be October 4-6, 2019. More details will be mailed home in early August and registration will open the first week of classes in late August.

The New Student Checklist is a Web-based tool on your myau.american.edu portal that you can use to keep track of all the tasks you need to accomplish before you begin classes in the fall, such as selecting a meal plan or completing your health insurance waiver. The checklist can be accessed by visiting https://www.american.edu/new-students/index.cfm 

· Your results from the Foreign Language Placement Exam (if applicable)
· Some sort of alarm clock/phone
· Comfortable walking shoes
· Casual and warm-weather attire, as well as a sweatshirt or light sweater for air-conditioned rooms
· Overnight Toiletries
· Umbrella - DC weather is sometimes unpredictable

Sheets or a towel for your overnight in the residence hall. We'll provide them for you! Your pets- as you may or may not already know, the residence halls are pet-free, so please leave Sparky at home. Your friend from high school who's going to XYZ University- coming to AU is a new and exciting opportunity to build connections with other first-year students. Additionally, students and their guests will attend a parallel, but separate program.

Beginning June 1st, submit your AU One Card photograph via the MyAU portal. Your AU One Card will be the primary way you gain access to your residence hall and your meal plan, when you arrive back on campus in the fall. Online submissions are due by July 31st, and your AU One Card will be issued to you during Move-In Day. Photos must be submitted by midnight on July 31 in order to avoid lines during August move-in. Physical One Cards will be provided during August move-in through Welcome Week. Please contact One Card & Dining Programs team at 202-885-2273 or at idcard@american.edu with any additional questions. More information can be found at www.american.edu/onecard

Shuttles will run generally every 15 minutes from 6:15am-12:30am Monday-Thursday. For more information please visit https://www.american.edu/finance/facilities/shuttle.cfm