CampusLife

Student Conduct & Conflict Resolution

Questions?

  • Student Conduct & Conflict Resolution Services
    202-885-3328
    Fax: 202-885-1594
    conduct@american.edu
    Butler Pavilion, Room 409

    Monday - Friday, 9:00 a.m. - 5:00 p.m.

Mailing Address

Conflict Resolution Services

Overview

Conflict Resolution Services is a part of the Student Conduct and Conflict Resolution Services office. Our focus is on assisting AU community members with resolving conflict on a wide variety of issues. We approach conflict as a neutral force that is a normal part of life. Rather than treating conflict as negative, we work with students, faculty, and staff to assist them in finding positive outcomes to conflict where possible.

We offer the following services to any members of the AU community:

  • Conflict Coaching
  • Mediation
  • Educational workshops and sessions
  • Training for those interested in volunteering

All of our services are free, voluntarily, and confidential. Our confidentiality is limited in that if someone discloses an intent to harm themselves or others or criminal behavior we have some requirements to disclose that.

In-Hall Mediators are students trained in mediation and conflict coaching. They can reached for help via Gchat hours, by appointment, or email. Gchat hours are set each semester and can be found below at the start of fall 2015. Each in-hall mediator can be contacted at the following email:

South Campus: SouthCampusMediator@gmail.com

North Campus: NorthCampusMediator@gmail.com

You can also contact our main office at conflictresolution@american.edu.