Welcome to American University’s new website for the Office of Information Technology. The Office of Information Technology is in fact ONE TEAM with three distinctive service functions: Enterprise Systems, Information Security, and Technology Operations. We provide central support for the university’s computing and telecommunications needs.
Like many universities, technology services at AU are decentralized and provided by different departmental units. We recognize that this can make it difficult to know who is responsible for a service or who is in the best position to address a problem. We have created a Technology Services page to provide you with a single location to learn about our various IT service partners.
The Office of Information Technology website features the ability to chat with our IT Help Desk, peruse answers to your most frequently asked questions, and learn about our latest news and initiatives.
I hope that you will make good use of these websites and will bookmark them for future reference. Thank you on behalf of OIT; it is our pleasure to serve you.