Office of Information Technology

Requirements for Connecting Your Computer to AU's Network

2014-2015

 

Windows 8

  • Microsoft Internet Explorer Version 10
  • Version 10 or higher of Mozilla Firefox, if installed
  • Windows auto-update service enabled
  • Windows updates downloaded and installed automatically
  • Windows firewall enabled
  • Antivirus and antispyware software installed and up to date
  • Owner of the computer must agree to abide by American University's acceptable computer use and copyright policy.
  • Owner of the computer must agree to abide by American University's Information Technology Security Policy.


 

Windows 7

  • Microsoft Internet Explorer Version 8
  • Version 10 or higher of Mozilla Firefox, if installed
  • Windows 7 Service Pack 1 (SP1)
  • Windows auto-update service enabled
  • Windows updates downloaded and installed automatically
  • Windows firewall enabled
  • Antivirus and antispyware software installed and up to date
  • Owner of the computer must agree to abide by American University's acceptable computer use and copyright policy.
  • Owner of the computer must agree to abide by American University's Information Technology Security Policy.

 

Windows Vista

  • Microsoft Internet Explorer Version 8
  • Version 10 or higher of Mozilla Firefox, if installed
  • Microsoft Windows Defender
  • Windows Vista Service Pack 2 (SP2)
  • Windows auto-update service enabled
  • Windows updates downloaded and installed automatically
  • Windows firewall enabled
  • Antivirus software installed and up to date
  • Owner of the computer must agree to abide by American University's acceptable computer use and copyright policy.
  • Owner of the computer must agree to abide by American University's Information Technology Security Policy.

 

Windows 95, 98, Millenium Edition, 2000, and XP

These operating systems are no longer supported on the AU network.

 

Mac OS X


 

Linux



If you have any questions or concerns, please contact the IT Help Desk at 202-885-2550, helpdesk@american.edu, or AskAmericanUHelp.