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Office of Information Technology

Requirements for Connecting Your Computer to AU's Network

2017-2018

 

Windows 10

  • Microsoft Internet Explorer version 11 or higher
  • Mozilla Firefox version 52 or higher, if installed
  • Windows auto-update service enabled
  • Windows updates downloaded and installed automatically
  • Windows firewall enabled
  • Antivirus and antispyware software installed and up to date
  • Owner of the computer must agree to abide by American University's acceptable computer use and copyright policy.
  • Owner of the computer must agree to abide by American University's Information Technology Security Policy.

 

Windows 8

Please note: Mainstream support from Microsoft for Windows 8 will soon end. We recommend you upgrade your computer to Windows 10, if it is running Windows 8 or 8.1

  • Microsoft Internet Explorer Version 11 or higher.
  • Mozilla Firefox version 52 or higher, if installed
  • Windows auto-update service enabled
  • Windows updates downloaded and installed automatically
  • Windows firewall enabled
  • Antivirus and antispyware software installed and up to date
  • Owner of the computer must agree to abide by American University's acceptable computer use and copyright policy.
  • Owner of the computer must agree to abide by American University's Information Technology Security Policy.


 

Windows 7

  • Microsoft Internet Explorer Version 11 or higher
  • Mozilla Firefox version 52 or higher, if installed
  • Windows 7 Service Pack 1 (SP1)
  • Windows auto-update service enabled
  • Windows updates downloaded and installed automatically
  • Windows firewall enabled
  • Antivirus and antispyware software installed and up to date
  • Owner of the computer must agree to abide by American University's acceptable computer use and copyright policy.
  • Owner of the computer must agree to abide by American University's Information Technology Security Policy.

 

Windows 95, 98, Millenium Edition, 2000, XP, and Vista

These operating systems are no longer supported on the AU network.

 

macOS and OS X


 

Linux



If you have any questions or concerns, please contact the IT Help Desk at 202-885-2550, helpdesk@american.edu, or http://help.american.edu.