- University Life
Every member of the AU community has a shared responsibility for the safekeeping of our computer network. Since it is a common and limited resource intended primarily for academic and administrative use, everyone must observe certain computer configuration standards and usage limitations for it to remain available reliably.
To help you maintain a properly updated computer configuration, a "health check" system, known as SafeConnect, has been implemented on the campus wired network. Any computer connected to the wired network will automatically undergo the health check, which will verify that the computer is not in a state that could result in disruption to the network or exposure of sensitive information.
The health check system will automatically lead you through the steps necessary to update your computer configuration; however, this process could take a significant amount of time if your computer is not already in a secure state. Note that your computer will not be able to access the Internet or AU applications until all remediation has occurred.
To help you speed the process along when you first access the wired network using SafeConnect, we have provided the following instructions for securing your computer. We encourage you to follow these instructions before attempting to log into SafeConnect. If you are uncomfortable with these steps, please contact the IT Help Desk at 202-885-2550, firstname.lastname@example.org, or AskAmericanUHelp to arrange to have a network analyst to assist you through the process.
The first step to securing your machine for use on AU's network is to verify that you have enabled the automatic update feature within Windows. This ensures that new patches and updates will be automatically downloaded and installed.
If you have questions or experience problems enabling the automatic update feature, please contact the IT Help Desk at (202) 885-2550 or send e-mail to email@example.com.
The second step to securing your machine for use on AU's network is to activate the firewall within Windows 7. This improves the security of your computer.
If you have questions or experience problems activating the firewall, please contact the IT Help Desk at (202) 885-2550 or send e-mail to firstname.lastname@example.org.
The final step to securing your machine for use on AU's network is to install Symantec Endpoint Protection and enable the automatic update feature.
IMPORTANT: Make sure you uninstall any old virus scanning software, before installing Symantec Endpoint Protection. You can use the uninstall utility, provided by most virus scanners, or the UNINSTALL A PROGRAM utility from the CONTROL PANEL. Then, reboot your computer before installing Symantec EndPoint Protection.
LiveUpdate should update weekly by default.
If you have questions or experience problems installing Symantec AntiVirus, please contact the IT Help Desk at (202) 885-2550 or send e-mail to email@example.com.