Office of Information Technology

Connecting to the AU VPN

Using Firefox for Windows



Before connecting to the AU VPN, you should understand that all of your internet traffic will be routed through the VPN. When you first connect, this will cause some applications to briefly hang, or log out and restart. For example, if you were using Lotus Notes and you connected to the VPN, it will take your computer a few minutes to route your Notes traffic through the VPN. During that time, you may find that Notes is not responsive. Also, if you are logged into an instant messenger program, you will be logged out and have to log back in again.

 

Logging into AU's VPN Service

  1. Go to vpn.american.edu and log in using your myAU.american.edu USERNAME and PASSWORD.
  2. The first time you log into the VPN, your web browser will ask you if you want to allow the Juniper Networks application to be installed. Check the box that says "Remember this decision" and then click ALLOW. You will then be logged into the SSL VPN.
  3. Then, you will be prompted with the Network Connect screen as shown below.
    VPN Firefox Start Screen
  4. Click the START button to the right of the JUNOS PULSE icon.
  5. If this is the first time you are connecting to the AU VPN, you will be prompted to install the JUNOS PULSE software components. You should see a security warning for an application published by Juniper Networks, Inc., check the box to "always trust content from this publisher". Then, click RUN.
  6. Once JUNOS PULSE has run successfully, a small window will pop up to show you the status of the connection. You will also see the JUNOS PULSE icon in the system tray in the lower right corner of your computer screen indicating that you are connected. Now, you can run restricted applications securely.
    VPN Firefox Connection Screen
  7. Click on the JUNOS PULSE icon in the system tray to Sign Out and disconnect from the VPN, when you are finished.
  8. We recommend adding a shortcut to the JUNOS PULSE VPN launcher to your desktop. To do so, click on your START menu, select ALL PROGRAMS, select the JUNIPER NETWORKS folder, select the JUNOS PULSE folder, and finally right click on the JUNOS PULSE icon and choose SEND TO > DESKTOP (CREATE SHORTCUT)
  9. Next time you need to access the VPN, you can double click the JUNOS PULSE desktop shortcut, enter your credentials, and log in.

Mapping Your AU Network Drives

  1. Once you are connected to AU's VPN service, you can right-click on the red 'N' icon in the system tray in the lower right corner of your screen. Then, select NOVELL LOGIN from the pop-up menu to bring up a Novell login prompt.
  2. Enter your myAU.american.edu USERNAME and PASSWORD.
  3. If prompted, press any key to continue. Your AU network drives (G, I, etc.) should now show up in the My Computer window just as they do on campus.
    My Computer Screen

Note for personal computers: if you do not have the Novell client installed on your personal computer, there will not be a red 'N' icon by the clock. You can download the client by going to the myAU.american.edu web portal. Then, click TECHNOLOGY, DOWNLOAD SOFTWARE, and NOVELL NETWARE CLIENTS. Download and run the appropriate file for your operating system. You will need to restart your computer, and then check the box for WORKSTATION ONLY.