AU's Office of Procurement and Contracts selected Centric Business Systems to implement a campus-wide managed print program, which will streamline the print process, significantly reduce costs, and provide a full-time expert vendor technician to service all copiers and networked printers.
Under the new program, each department will be charged a reduced monthly lease cost for its multi-functional devices (MFDs) and a reduced cost per copy/print produced for both MFDs and network printers.
The billing will be handled centrally and costs will be allocated to each department's budget monthly, reducing the need to manage copy and print bills.
Local (non-networked) printers have ceased to be supported, and are not included under this new program.
All existing MFDs/copiers were replaced with an equivalent or better, new device from Centric.
We appreciate your assistance and accommodation, as we make these changes in a very short period of time. We are confident that you will be pleased with the products and benefits the new print management program provides.
Request Support for MFDs or Network Printers
The OIT Help Desk and Centric Business Systems provide support for managed network printers and copiers for the AU community (excluding WAMU and WCL).