Office of Information Technology

American University Listserv


Two types of shared mailing lists are available to students, faculty, and staff: Lotus Notes Groups and Listservs.

Listservs are the traditional Internet mailing lists that have been around for years. They run on an LSoft Listserv Management Server available at listserv.american.edu. AU's listserv lists use the address format of listname@listserv.american.edu.

Lotus Notes Groups have the advantage of being easy to manage from within the Lotus Notes client, but listservs offer more security and distribution options. Listservs can also be archived. For large mailing lists, we recommend the traditional listserv. We do ask, however, that list owners not subscribe anyone without their permission. For e-mails that are to be sent to all students, faculty, or staff within a specific department, please contact the IT Help Desk for assistance.

Please keep in mind that you can also create your own mailing lists in your personal address book. If you want a one-way announcement list that only you can send to, create the list in your personal address book. If you want a one-way announcement list that multiple specific individuals can post to, ask the IT Help Desk to create a Lotus Notes Group in the AU Name and Address Book. If you need archives or you want to have a discussion group that allows any member to post to it, request a traditional listserv.

 

Resources for List Participants

 

Resources for Listserv Owners

 

How to Request a Listserv

If you would like to request a Listserv, please send an e-mail to helpdesk@american.edu with your name and contact information. Please include a proposed name for the list, and a brief description. We recommend that the list name be followed by a -L, such as in the example of AUList-L, so that it will be easily identified as a listserv. Archives are available upon request. By default, the list will allow anyone to subscribe and any list member will be able to post. You may request that all subscriptions be approved. You may also request that all posts be approved by a moderator, or that a list be configured as an announcement only list.

 

Who May Request a Listserv

Anyone currently affiliated with American University may request a listserv. Lists are no longer hosted for individuals or organizations having no connection with the university.

Once a list is created it will remain available for as long as it is active with someone acting as list owner. If a list becomes inactive or appears to be operating without a list owner, the list may be closed. A list is considered inactive if there are no postings over a six month period. A list will appear to be operating without a list owner if mail sent to listname-request@listserv.american.edu goes unanswered.

List owners should make themselves aware of the List Owner Responsibilities below, as well as the information in the Listserv manuals.

 

List Owner's Responsibilites

American University makes the Listserv mailing list manager available as a service to members of the university community. This action should not be seen as an endorsement of the purposes of any list, or of any messages carried on any list.

It is the list owner's responsibility to see that messages carried on the list are:

  • appropriate to the list's topic 
  • do not contain copyrighted material 
  • are respectful of the various subscribers as well as others 
  • abide by AU IT policies

The list owner -- not American University -- accepts responsibility for messages distributed on the list. The list owner has various tools available to control what is distributed to the list subscribers. They can add or remove subscribers, change the list configuration, and approve or edit posts to the list.