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Jonathan Griffin IT Asset Manager IT Customer Service

BS, American University

Jon is the IT Asset Manager for the Office of Information Technology at American University. He has over ten years of experience in Information Technology at AU. In his current position, Jon is responsible for overseeing both the daily and long-term strategic management of all AU-owned IT assets throughout the lifecycle, including acquisition, asset identification, disposal, financial management, documentation, project and program management. He manages a diverse team of IT asset management analysts who provide workstation hardware repair, maintenance, troubleshooting, and replacement for the entire university.

Scholarly, Creative & Professional Activities

Professional Certifications

  • IAITAM Certified IT Asset Manager


  • IAITAM Certified Hardware Asset Management Professional


  • ITIL IT Infrastructure Library Foundations v.3


  • Dell Certified TechDirect Technician


  • Apple Certified Support Professional 10.5


  • Microsoft Certified Technology Specialist in Windows Vista


Honors, Awards, and Fellowships

  • American University Staff Award for Leadership by Example 2014