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Jonathan Griffin Servicenow Developer Solutions Engineering

Send email to Jonathan Griffin
(202) 885-2772 (Office)
Solutions Engineering
Spring Valley Building - 2FL OIT
BS, American University

Jon is a ServiceNow Developer for the Office of Information Technology at American University. He has over ten years of experience in Information Technology.

Scholarly, Creative & Professional Activities

Professional Certifications

  • ServiceNow Certified System Administrator
  • ServiceNow Certified Implementation Specialist - Discovery
  • CHAMP, Certified Hardware Asset Management Professional, IAITAM
  • CITAM, Certified IT Asset Manager, IAITAM
  • ITIL v3, IT Infrastructure Library (Foundations)
  • Dell TechDirect (Desktop, Notebook & PowerConnect)
  • ACSP 10.5, Apple Certified Support Professional
  • MCTS, Microsoft Certified Technology Specialist (Windows Configuration)


Honors, Awards, and Fellowships

  • American University Staff Award for Leadership by Example 2014