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Rabah Kermoud Technical Support Engineer IT Customer Service

Send email to Rabah Kermoud
(202) 885-2270
OIT - Customer Service
Spring Valley Building - 2nd Floor
Engineering degree in Geological Engineering, University of Algiers

Languages Spoken
French, Arabic, Spanish, and Tamazight (the native language of North Africa)
Since 1999, Rabah has been a Network Analyst at American University, providing on-site technical support for faculty, staff, and students. Previously, he worked at Dupont Computers Inc. as a Technician and managing claims on PCs, and Apple computers.

Scholarly, Creative & Professional Activities

Professional Certifications

  • CompTIA A+ Certification, 1996
  • Microsoft Certified System Engineer (MCSE), 1999
  • Microsoft Vista Support Professional (MCTS), 2007
  • Apple Certified Support Professional, 2008
  • Dell Certified Technician, 2009