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Lushantha Silva Technical Support Manager IT Customer Service

IT Customer Service
Spring Valley Building - 2nd Floor
Lushan works in the Office of Information Technology. He is responsible for the management of the technical support team which provides on-site desktop hardware and software support for the campus community. Additionally, he is the go-to person for IT support for the Office of the President, and office of the Provost. He works with a diverse team of technical support engineers who provide level 3 customer support for AU's faculty and staff.

Scholarly, Creative & Professional Activities

Professional Certifications

  • CompTIA A+ Certification
  • CompTIA Network+ Certification
  • Microsoft Certified Professional
  • Microsoft Certified Vista Support Professional
  • Apple Certified Support Professional
  • Dell Certified Technician