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Key Executive Leading Change and Organization Development Certificate

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The new Leading Change and Organization Development Certificate will be offered starting in January 2022!

 

The Leading Change and Organization Development Certificate is a highly experiential, rigorous, and practical course of study for leaders and executives from all sectors: corporate, nonprofit, social, entrepreneurial, and government.

The program is designed to increase your abilities to effectively lead and manage organizations and change, a competency which is at the heart of leadership and organizational success in today’s fast paced and competitive world. It is grounded in the Organization Development Network’s Global OD Competency Framework, designed to provide graduates with the tools to work with teams, lead change projects, and advance into organization development roles and functions.

Contact

For more information, please contact Matt Minahan.

Focus of the Certificate

to lead your organization by establishing a solid understanding of organizational strategy and structure.

relationships, trust and presence among clients, sponsors, and key stakeholders.

your groups and teams to create and lead sustainable organizational change as the work environment becomes more complex.

your knowledge and skills on Diversity, Equity, and Inclusion, and how it relates to transformational change within your organization.

your expertise with the action research approach to system change.

your acquired learning to domestic and global issues such as climate change, poverty, equity, and many more.

Grounded in Organization Development Network’s Global OD Competency Framework

ODN Competency Framework Diagram

Schedule of Events

Thursday, January 20th

Description: This session examines the trends affecting the future of organizations and work in a world of constant change, volatility, and uncertainty. We will discuss what organization development is and how it can respond to these forces in challenging times.

 

Learning Objectives: At the end of this session, participants will be able to:

  • Describe the major factors affecting work and the workplace of the future
  • Understand the role that OD plays in organizations and change

 

Topics include:

  • Megatrends/Future of Work
  • Impact of working in a VUCA world
  • Implications for organizations and OD
  • OD Values
  • High level comparison of HR vs OD
  • Overview of the Global OD Competency Framework
  • Application activity – applying these concepts to participants’ own organizations
  • Quick reference to applying these ideas to global issues such as climate change, poverty, water, etc.
  • Preparation work for next session

Friday, January 21st

Description: This session focuses on the major sectors that most organizations operate in, differentiating among public, private, for profit, non-profit, multinational, and global organization, including their interactions with the environments in which they work. We will also explore organizations as systems, and understand the dynamics and insights that arise from operating at each level of system.

 

Learning Objectives: At the end of this session, participants will be able to:

  • Explain the differences among business models
  • Distinguish among the levels of systems

 

Topics include:

  • Major sectors for organizations: private, public, non-profit, multi-national, global
  • The value of your value proposition
  • Business dynamics model
  • Levels of systems
  • Open Systems/Systems Thinking
  • Application activity -- applying these concepts to participants’ own organizations
  • Quick reference to applying these ideas to global issues such as climate change, poverty, water, etc.
  • Preparation work for next session

Thursday, February 24th

Description: This session will outline the whys and whats of an organizational strategy and some high engagement approaches to developing one. It also explores the relationship between the organization and its environment and why it is a major driving variable in developing your organizational strategy.

 

Learning Objectives: At the end of this session, participants will be able to:

  • Summarize the elements of an organizational strategy
  • Plan an environmental scan

 

Topics include:

  • What is a strategy, and why do we need one?
  • Environmental scan – PESTLE factors, authorizing environment, SWOT, customer satisfaction data
  • Strategy – Vision, Mission, Values, Critical Drivers, Goals, Objectives, Measures
  • Application activity -- applying these concepts to participants’ own organizations
  • Quick reference to applying these ideas to global issues such as climate change, poverty, water, etc.
  • Preparation work for next session

Friday, February 25th

Description: The results that we achieve in the world are due in large part to how we show up: how we listen, how we speak, what we say and to whom among other things. This session explores the Use of Self. the choices that we make every day often without conscious awareness, and explores ways to be more intentional in how the Use of Self in an organizational context.

 

Learning Objectives: At the end of this session, participants will be able to:

  • Recognize the components that contribute to Use of Self
  • Apply the basic principles of Use of Self in their own work and lives

 

Topics include:

  • Key principles of Use of Self – mindfulness, self-awareness, honesty, trust-worthiness, reflection, understanding self-insights and motivations, choices
  • Becoming an advocate for equity, diversity, and inclusion
  • Application activity -- applying these concepts to participants’ own organizations
  • Quick reference to applying these ideas to global issues such as climate change, poverty, water, etc.
  • Preparation work for next session

Thursday, March 24th

Description: The center of the formal organization is its structure, and being an effective change leader requires a solid understanding of the organizational structure and its operating dynamics. This session will examine the various alternative structures for organizations and several models useful for understanding and diagnosing them.

 

Learning Objectives: At the end of this session, participants will be able to:

  • Understand the basic elements of organizational models
  • Choose the right organizational model for the situation and address the pros and cons of each

 

Topics include:

  • Models for understanding and diagnosing organizations for assessing and building organization
  • Attributes of organizational structure
  • Attributes of various organizational structures: divisional, flat, matrix, agile, etc.
  • Revisit levels of systems
  • Overview of supply chain
  • Application activity -- applying these concepts to participants’ own organizations
  • Quick reference to applying these ideas to global issues such as climate change, poverty, water, etc.
  • Preparation work for next session

Friday, March 25th

Description: This session will explore organizational culture, where it comes from, what it does, and the challenges and opportunities arising from changing it, with a particular focus on the role of leadership and communication during a culture change process. It will focus on creating a culture that excels at addressing equity, diversity, inclusion, belonging, and innovation and the role that implicit bias plays.

 

Learning Objectives: At the end of this session, participants will be able to:

  • Describe the key attributes of an organizational culture that is supportive of equity, diversity, inclusion, belonging, and innovation
  • Identify the role that implicit bias plays in decision making

 

Topics include:

  • Definition of organizational culture
  • Attributes of organizational culture
  • The role of communication and leadership a culture change effort
  • Key principles of E-D-I-B and Innovation
  • Design thinking
  • Levels of systems
  • Power structures
  • Implicit bias
  • Application activity -- applying these concepts to participants’ own organizations
  • Quick reference to applying these ideas to global issues such as climate change, poverty, water, etc.
  • Preparation work for next session

Thursday, April 21st

Description: Leading or consulting to organizational change requires a solid approach and methodology. This session will delve into the major roles and steps in conducting an organizational change project, with a particular focus on the first steps in the Action Research methodology, including contracting, entry, data collection strategies, and interviewing.

 

Learning Objectives: At the end of this session, participants will be able to:

  • Outline a basic Action Research project for their own organizations
  • Design and conduct an Action Research interview

 

Topics include

  • Overview of Action Research Model – entry and contracting, data collection, data analysis and feedback, action planning, implementation, evaluation
  • The consulting model (Block)
  • Critical nature of contracting for outcomes and roles
  • Approaches for entering the system, contracting for outcomes, and beginning the work
  • Effective interviewing and other data collection approaches
  • Application activity -- applying these concepts to participants’ own organizations
  • Quick reference to applying these ideas to global issues such as climate change, poverty, water, etc.
  • Preparation work for next session

Friday, April 22nd

Description: This session will focus on the latter steps of the Action Research model. Participants will practice creating a research purpose statement, developing ground rules for data collection, drafting interview questions, conducting interviews, aggregating and analyzing the data that results, and present it to clients and stakeholders.

 

Learning Objectives: At the end of this session, participants will be able to:

  • Identify key practices in analyzing and synthesizing Action Research data
  • Prepare and present a summary of Action Research data in a client-simulated presentation

 

Topics include:

  • Review of Action Research Model
  • Data analysis and synthesis
  • Data presentation
  • Managing the data debrief
  • Evaluating the work and planning next steps
  • Application activity -- applying these concepts to participants’ own organizations
  • Quick reference to applying these ideas to global issues such as climate change, poverty, water, etc.
  • Preparation work for next session

Thursday, May 19th

Description: Almost all work in today’s world or work requires teams to work together effectively. This session explores the factors that contribute to effective collaboration and teamwork and various approaches to building teams within and across organizations.

 

Learning Objectives: At the end of this session, participants will be able to:

  • Determine the key differences between a group and a team
  • Assess the benefits of at least two team building models

 

Topics include:

  • Advantages of teams
  • Teams versus groups
  • Elements of effective teams
  • Approaches to building teams
  • Application activity -- applying these concepts to participants’ own organizations
  • Quick reference to applying these ideas to global issues such as climate change, poverty, water, etc.
  • Preparation work for next session

Friday, May 20th

Description: Leading change is both an art and a science. Understanding the elements of a change project and the dynamics that arise when an organization undertakes change is essential to success. This session will explore several approaches to change and change management. Participants will then apply a model of organizational change to their own work and organizations.

 

Learning Objectives: At the end of this session, participants will be able to:

  • Identify different approaches to change management and recognize the pros and cons of each
  • Apply one or two change models to a real-world example

 

Topics include:

  • Principles of effective change management
  • Advantages of a positive/appreciative approach to change
  • Approaches and tools for effective change management, including working effectively in an agile organization
  • Application activity -- applying these concepts to participants’ own organizations
  • Quick reference to applying these ideas to global issues such as climate change, poverty, water, etc.
  • Preparation work for next session

Thursday, June 23rd

Description: The recent pandemic has forced organizations to “figure out” how to do work remotely, with employees working from multiple locations at the same time. There are substantial benefits to remote work, but some obstacles as well, especially when working in a global organization. This session will examine the opportunities and challenges arising when work is distributed across locations and the dynamics of working across cultures.

 

Learning Objectives: At the end of this session, participants will be able to:

  • Identify the challenges and opportunities in remote work and assess the risks and rewards
  • Recognize key attributes of cross-cultural communication

 

Topics include:

  • Debrief participants’ experiences of working remotely
  • Doing OD and keeping engagement high in a virtual environment
  • Develop guidelines for deciding what work can be done remotely
  • Revisit characteristics of multinational organizations
  • Principles of cross-cultural communication
  • Light touch on Hofstede or Trompenaars
  • Application activity – Can we do Bafa Bafa or Ugli Orange virtually?
  • Application activity -- applying these concepts to participants’ own organizations
  • Quick reference to applying these ideas to global issues such as climate change, poverty, water, etc.
  • Preparation work for next session

Friday, June 24th

Description: The organizations that thrive in today’s economy are able to respond with agility to the outside environment and innovate in order to thrive and compete in their sector. This session will principles of effective innovation and the role that design thinking and OD can play in making it happen. It will also focus on the role that lifelong learning plays in leading change and organization development.

 

Learning Objectives: At the end of this session, participants will be able to:

  • Recognize the conditions for successful innovation
  • Establish a personal plan for lifelong learning

 

Topics include:

  • Principles of effective innovation
  • Approaches and tools for effective innovation
  • Bringing design thinking to life through OD
  • What it means to be a life-long learner
  • Commitment to self-development, reinforcing the Use of Self principles
  • Applying these ideas to global issues such as climate change, poverty, water, etc.
  • Graduation -- Personal synthesis, integration and application for sharing -- How am I innovating into the future

Matt Minahan Adjunct Associate Professor Public Admin SPA

Matt Minahan, Ed. D., is president of MM & Associates, an international consulting firm specializing in strategy, structure, leadership development, and communications. Matt's clients are in the priv

  minahan@american.edu